Lisa Stoltz Email & Phone Number

Utility Exploration Center, Roseville Ca

Perform a variety of duties related to conducting, planning, and coordinating interpretive programs at the Utility Exploration Center museum. Practices methods of public relations and customer service and principles of effective interpersonal communication. Assist in the organizing of groups, programs, and services in an educational setting. Certified in first aid and CPR.Modern office equipment, methods, procedures and computer hardware and software.

Burlingame, California, United States

Identified a service gap and built a locally operated professional dog walking business, offering customized hour-long adventures and pet sitting services. • Launched website and managed social media presence. Created client contracts and communication tools including daily client adventure reports with routes, awesome photos, and custom parent notes. • Implemented all business operations in accordance with local and state laws. including business and professional insurances, appropriate bookkeeping, and tax reporting systems, as well as design and management of client monthly invoicing and receivables.

San Francisco Bay Area

Oversaw 7 full-service, global, high-tech, established, and emerging client programs, including LinkedIn, Riverbed Technologies, Hitachi Data Systems, Silicon Valley Bank, Clorox, Zynga, Solar City and Go Pro. • Managed annual spend under management of more than $75 MM.• Implemented 4 Managed Services Programs and migrated 8 client VMS platforms to streamline and automate all facets of the clients’ contingent workforce lifecycle.• Customized and deployed workforce solutions that included global payroll employees, recruited supplier employees, and Independent Contractors compliance, invoicing, and reporting.• Collaborated with client sponsors to evolve and expand program services and solutions, developed MSP services and solutions roadmaps, and acted as point of escalation with client sponsors, end - users and suppliers. Retained client relationships through procurement driven RFP process. • Hired, mentored, and developed on-site program teams. Created and maintained service levels for on-site teams in line with client contracts, driving efficient, high touch client service levels.• Maintained strategic relationships with suppliers to develop pipelines and execute on clients’ current and future staffing and project objectives.• Developed and delivered strategic client business reviews highlighting program achievements against client program goals. Opportunity to engage Sr. Client Management to validate MSP roadmap and adjust as client priorities shift.

Sunnyvale, California, United States

Executed corporate sales strategy, resulting in $25M in revenue, exceeding targets in a down economy by developing and delivering client specific contingent workforce solutions. Developed and managed national sales and client services professionals. • Pursued and secured new client agreements through formal RFP processes, most notably with Abbott, Accenture, Kaiser Permanente and 2Wire.• Developed strategic relationships with key decision makers and influencers by attending various diversity and inclusion and other professional networking events.• Partnered with VMS channel partner to present a more comprehensive managed services solution to prospective clients, including AMD, Stanford, PG&E and Space Systems Loral.• Developed a new Government Services Practice in Washington DC.• Managed activity standards and outcomes to achieve maximum sales and service levels. • Created synergies and accountabilities across all corporate organizations.• Responsible for ensuring 100% compliance to customer requirements and adherence to company business and ethics practices. • Regularly scanned the business environment to maintain competitive insights, client, and prospect business expansion plans, as well as market trends, and opportunities.

Santa Clara, California, United States

Hired to jump-start dormant branch operation, hired, and trained new team of recruiters and sales professionals. Executed against sales strategy. Corporate decision to suspend operation 6 months later.

San Ramon, California, United States

Held multiple roles of progressive responsibility in the San Francisco Bay Area from Sr. Recruiter to Branch Manager to District Manager to Area Sales Manager. Promoted to corporate roles as an Account Executive and then Director Sales Support within the Market & Client Services organization.Director, Sales Support, Market & Client Services August 2002 to March 2007Managed the development and delivery of over 150 large-scale national and international proposal response documents annually, generating more than $400 million in new opportunities. Managed a team of 4, responsible for responding to all 30 branch locations biz dev sales support needs, effectively leveraging corporate leadership to create compelling responses. Implemented a web-based content management system, creating a robust library and streamlining the response process, helping to ensure a 100% on-time delivery rate. Designed and implemented a Pre & Post RFx Review process to ensure thorough internal evaluation of large proposals, capture customer feedback, and track final outcomes Implemented a Client Reference Program to effectively leverage key customer relationships to secure new relationships.