• To develop business partnerships and contacts• To access and support the employment and job placement of individuals including immigrants, Canadian citizens and persons with disabilities• Networking – employers, clients, community agencies to connect and build relationships• Develop employment placements for clients and ensure the placement meets MTCU requirements• Coaching/mentoring of clients and employers• Client/Employer Documentation – complete necessary client and employer placement paperwork

• To recruit, orient and train appropriate mentors about settlement and community services, immigration, cross cultural communication, culture shock, stressors, etc.• To recruit participants for the Mentorship Program by ensuring the program has sufficient participants and mentors• Interview mentors and newcomers• Responsible for matching mentors and newcomers with different professions• Research trends and issues to provide materials and resources for participants as needed

• Provided administrative support • Researched, wrote literature reviews and research reports• Analyzed focus group interviews data

• Provided administrative support • Planned, coordinated and organized international academic conferences and cultural events• Taught Mandarin credit and non-credit courses

• Provided one-on-one support to vulnerable individuals (such as ID, employment, housing and health care)• Monitored and supervised mental health navigators through regularly meeting with them, collaboratively developed workshop/training materials around cultural competence for community and organization education• Facilitated, assessed and evaluated workshops for immigrants(such as Mental Health workshop series and Walking Group)

• Provided students with settlement services • Researched international student policies and collaboratively designed international programs• Recruited international students, screened documents and answered various inquiries

• Implemented Waterloo Region Newcomer Business Network (WRNBN) Program• Spearheaded the facilitation and planning process of 2 workshop and networking events and planned 4 workshops and a business forum for the upcoming year • Coordinated the creation of WRNBN Steering Committee• Recruited members for Steering Committee from community agencies and the municipalities of Kitchener and the Region of Waterloo for consultation, partnership opportunities and program promotion

• Researched and developed Waterloo Region Newcomer Business Network (WRNBN) program to address immigrants’ employment needs • Recruited volunteers from City staff for Diversity Committee, planned events and developed training materials to improve staff’s awareness of diversity and inclusion• Facilitated multiple group activities (such as immigrant business networking and information sessions of the City of Kitchener for newcomers and students)

• Taught English credit courses • Provided students with consultation services• Applied for, and received grants from the Provincial Ministry of Education and conducted 2 research projects