• Ensured that all meetings and events are consistent with business unit strategy, positioning, and budget.• Organized and facilitated successful virtual events from 25 to 400 people on Webex and ON24 virtual platforms from conception through execution and post-event evaluation. • Developed comprehensive event plans, evaluating, and selecting event sites, organizing speakers, assessing audiovisual requirements, coordinating activities, and maintaining attendee records as well as other meeting logistics utilizing Cvent.

• Led new client onboarding to ensure smooth process accommodating client and corporate.• Created and implemented new standard operating procedures for account, maintaining high customer satisfaction standards, ultimately leading to growth, and increasing revenue.• Directed program development, sourcing, contracting, planning and execution for corporate and incentive events which included: post-event recap, billing reconciliation, and reporting cost savings negotiated on behalf of the client, delivering ~10-20% on each program.

Planned and executed on location various sizes of 20 to 400 person Sales and Marketing Meetings as well as incentive trips for award winners.

• Served as on-site representative at Merck Pharmaceuticals. Coordinated successful project execution which included: budget creation and management, timelines, venue recommendations and selection, agenda management and on-site supervision for various types of meetings.• Built credibility, established rapport, and maintained communication with stakeholders at multiple corporate levels, building consensus and approvals for execution.• Facilitated weekly planning meetings with key stakeholders and suppliers, reviewing project deliverables, status reports, and proposing changes

Responsible for logistical planning and management of client meetings such as AstraZeneca Pharmaceuticals and Ingersoll Rand and events of various sizes (25 to 2,500 attendees) and complexities for a diverse client base within the American Express Corporate Meeting Solutions division.Team Leader (formerly Travel One)Supervised and mentored a team of eight meeting planners and one meeting assistant in the daily operations of meeting planning dedicated to AstraZeneca.• Interviewed and on-boarded eight team members to establish new client Boehringer Ingelheim Pharmaceuticals. Conducted bi-monthly one-on-one, midyear and annual performance reviews.• Organized quarterly town hall meetings for internal teams, created agenda and facilitated meetings.• Managed the primary team (AstraZeneca) within the Meeting and Incentive division, planning one of the largest client programs with combined numbers of 6,000 attendees in both 2002 (National Sales Meeting) and 2003 (key product launch). These meetings brought in over a million dollars in revenue to the company.• Contracted 200 travel directors to assist with successful on-site product launch in Hawaii involving five hotels and one convention center.• Attended sales presentations with clients, acting as liaison between client and Travel One (acquired by American Express.)Senior Meeting ManagerOn-site representative at AstraZeneca in Wilmington, DE. (Formerly Astra Merck) coordinating numerous launches and annual meetings consisting of 50-person programs with up to 2,000 attendees.Collaborated directly with AstraZeneca and medical communication companies to execute successful advisory board and investigator meetings from both the clients’ and invited doctors’ perspectives.