• Development and production of the Envouthé Box: a monthly, themed, tea discovery Box• Selection and sourcing of 5 to 8 teas from different quality brands each month• Benchmark of trends, definition of the themes, redaction of creative briefs and supervision of thegraphic design team• Market analysis, research of new opportunities, partnerships, product creation and continuousimprovement of existing products• Development and management of a range of teas and accessories… Show more • Development and production of the Envouthé Box: a monthly, themed, tea discovery Box• Selection and sourcing of 5 to 8 teas from different quality brands each month• Benchmark of trends, definition of the themes, redaction of creative briefs and supervision of thegraphic design team• Market analysis, research of new opportunities, partnerships, product creation and continuousimprovement of existing products• Development and management of a range of teas and accessories for the Envouthé brand• Definition and implementation of the communication strategy (emailing, digital, print, social media)• Editorial and visual management: brand’s tone, guidelines for all the touchpoints• Management of the website’s back-office and optimization of the front-office Show less

B-to-B, Office Supplies• Benchmarking • Development of a new product range « Food & Breakroom »• Brief creation, project management • Content development

• Management of all aspects of the product development cycle• Creation of a range of sustainable Cleaning and Facilities products for the Sustainable Earth Brand• Conduction of multi-million dollars projects for new chairs creation and release to market• Analysis of the financial data to research opportunities for replacements and new products

E-Commerce, Furniture• Created 2 new ranges of products - saunas and lighting systems:- Benchmarking- Creation of new partnerships with suppliers - Product selection- Study of costs and margins, price matrices- Negotiation - Product specifications, ERP management, logistics- Product information, content management- SEO, marketing strategies • Managed the expansion of the 3 other ranges: designer furniture, flooring and railing systems • Designed a… Show more E-Commerce, Furniture• Created 2 new ranges of products - saunas and lighting systems:- Benchmarking- Creation of new partnerships with suppliers - Product selection- Study of costs and margins, price matrices- Negotiation - Product specifications, ERP management, logistics- Product information, content management- SEO, marketing strategies • Managed the expansion of the 3 other ranges: designer furniture, flooring and railing systems • Designed a creative website, defined go-to-market strategies and improved user experience• Initiated a flourishing collaboration with the company’s providers in order to fix attractive purchasing prices Show less

E-Commerce, Furniture• Communicated clearly and efficiently with clients in regards to complete or place potential orders through phone calls• Created quotes for custom made furniture products• Provided strong support to the Customer Service team • Negotiated dynamically and proposed successful solutions in order to resolve issues for clients • Monitored sales evolution through different tools and ERP management• Contributed to develop efficiency… Show more E-Commerce, Furniture• Communicated clearly and efficiently with clients in regards to complete or place potential orders through phone calls• Created quotes for custom made furniture products• Provided strong support to the Customer Service team • Negotiated dynamically and proposed successful solutions in order to resolve issues for clients • Monitored sales evolution through different tools and ERP management• Contributed to develop efficiency in the firm’s ERP system by proposing modifications of the interface• Increased global orders by 17% in 3 months Show less

• Assisted instructors in training the company’s employees • Planned training sessions and appointments thoroughly to provide an efficient schedule• Accomplished workshops created for the Logistic Department in order to improve communication in English