Lisa Tham Email & Phone Number

Bangkok, Th

Bangkok, Bangkok City, Thailand

• Establish and manage User Experience Design department, including Branding, Operation Design, Platform Design, User Research and Content Creation.• Responsible for user experience for online and offline products.• Forward-looking design thinking and strong research practice.• Promote the team always remains in the most advance level in the user experience field.• Coordinate with JD.com (China HQ) in overall product development and UED matters.

Bangkok

Running the UX group within OgilvyOne Thailand from supporting the agency business development process, working with other departments to create unified product offers, mentoring a team and continuing to undertake high-end UX craft delivery.Also interact with the regional UX community to work on regional projects as required, acting as a center of excellence for the region with specialization in interaction design and large scale builds.Responsible for leading projects for user experience solutions based on service design and content planning including:1) Service design (Flow): Lead /do the design of how the UX solution will work based on functions, flow, interface, interaction and feel to create a best in class digital solution.2) Service design (Schematics): Lead / do the schematics that will document how the UX solution will work including wireframes, functions, flow and interactions.3) Service design (Workshops): Lead / do the UX design workshop materials, run UX design workshops and collate findings for them.4) Content Planning (Content / Functionality): Lead / do the analysis, organization, growth and design of world-class content solutions that will drive the UX end solution to next level.5) Content Planning (Social amplification): Lead / do the definition of how content will be made share-able, scale-able and will connect with social networks to maximize its value.6) Content Planning (Governance): Lead / do the definition of how content will be maintained, uploaded, managed and tailored to digital platforms to maximize user and platform value.7) User behavior (User experience research): Lead / do the development of user experience insights and design principles based on user research, user experience best practice analysis and user testing.

Thailand

Designing User Experience (Structure & Wireframe) under web platform and related digital platform such as mobile and Facebook app.Explaining flow to programmer and designer for generate all effective output and work closely with client service team, campaign team and creative team to ensure consistency in design.And constantly monitoring digital and social network trend

Bangkok

Convert project briefs and creative marketing ideas for clients and turns them into workable blueprints. Projects customer requirements into practical digital interface solutions, across all platforms, to reflect an integrated campaign, with the focus on the end-user experience. By taking ideas to the visual stage, at the same time considering into account strategy, feasibility, functionality and user-friendliness, through dedicated project co-ordination, to achieve a positive target market experience.

Bangkok

Manages department and overall expectations pertaining to setting accurate schedules, costs and resources. Ensures delivery against QA department goals and objectives, meeting commitments and coordinating overall quality assurance schedule.Provides necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development. Directly supervises quality assurance team lead, quality assurance engineers and testers including the preparation and delivery of staff performance evaluations and career development activities.

Bangkok

Oversees staffs work performance and ensure organisation policy enforcement. Direct report to CEO on the company’s operational updates. Plan, design and implement for directions of the company. Co-ordinate with head quarter of franchise in Malaysia for the overall franchise business operations and sales.Coordinate and setup the IT infrastructure for the office and the sales branches. Setup and supervise the maintenances of both company cooperate website and e-commerce websites.

1. System Consultancy/ SupportDetails -a) Testing & implementing and provide user support and training.b) Manage projects to ensure implementation within the parameters of committed customer requirements, quality and time.c) Provide assistance to scooping (pre-sales) activities.d) Support to resolve customer issues.e) Manage the Customer Change Request process from customer request, to solution design to final implementation.2. Multimedia & Computer Graphics Design Details -a) Responsible to develop, design and maintain web site. b) Designing, developing and customise application user interface. c) Responsible for organisation overall corporate image, designing range from hardcopy to softcopy material.