• Coordinated public workshops in the UK, France, Germany and South Africa: Liaised with presenters, delegates, international printers and couriers, and internal marketing, finance and design teams, meeting multiple deadlines along the way. Sourced venues for workshops and coordinated contracts. Managed the global production and delivery of materials in line with the corporate brand guidelines. Provided customer service before, during and after events.• Updated and maintained CRM database with booking information• Compiled weekly business reports for courses and events to Oliver Wight management and employees.• Copy-checked and translated marketing content for the French and German websites and posted on social media to increase awareness of workshops.

• Organised language training for corporate and private clients: liaised with tutors and clients, supported learners and tutors throughout each course• Coordinated translation and interpreting enquiries: evaluated customers’ needs, negotiated rates, prepared quotes and invoicing• Developed cultural awareness events and workshops: created workshop contents to meet client’s needs, liaised with trainers and clients• Recruited tutors and translators; created job adverts; processed and screened CVs, telephone interviewed candidates and arranged projects for them

• Coordinated and organised team activities and monitored team performance to ensure project objectives and deliverables are being maintained within deadlines• Created reports and participated in supervision meetings on a daily basis to report on KPI compliance of Service Level Agreements• Liaised with client and external third parties to build lasting and productive relationships; advised on clients requests • Organised events in line with the company’s communication plan to raise employee satisfaction

Event management: Organised and coordinated employment marketing event in a team to represent the EADS Human Resources Department at the International Paris Air Show Le Bourget with more than 1500 participants, over 20 workshops and divers recruitment activities

Independently developed new entry programs for Bachelor, Master and Phd students.

Completed HR marketing project for Procter & Gamble: Developed in a team an educational/ awareness innovative plan for Bachelor students and identified how to improve the current recruitment event execution for Master students