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Lisa Truong Email & Phone Number

Senior Experience Researcher and Designer at First Command Financial Services, Inc.
Location: Dallas-Fort Worth Metroplex, United States 15 work roles 3 schools
1 work email found @firstcommand.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email l****@firstcommand.com
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Role
Senior Experience Researcher and Designer
Location
Dallas-Fort Worth Metroplex, United States
Company size

Who is Lisa Truong? Overview

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Quick answer

Lisa Truong is listed as Senior Experience Researcher and Designer at First Command Financial Services, Inc., a with 2770 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at firstcommand.com and a matched LinkedIn profile for Lisa Truong.

Lisa Truong previously worked as Senior Experience Researcher & Designer at First Command Financial Services, Inc. and Client & User Research Specialist at First Command Financial Services, Inc.. Lisa Truong holds Bachelor’S Degree, Human Development, Family Studies, And Psychology from The University Of Texas At Austin.

Company email context

Email format at First Command Financial Services, Inc.

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{first_initial}{last}@firstcommand.com
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Profile bio

About Lisa Truong

Lisa Truong is a Senior Experience Researcher and Designer at First Command Financial Services, Inc.. She possess expertise in leadership, people skills, organization skills, visual arts, mentoring and 22 more skills. She is proficient in Chinese.

Listed skills include Leadership, People Skills, Organization Skills, Visual Arts, and 23 others.

Current workplace

Lisa Truong's current company

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First Command Financial Services, Inc.
First Command Financial Services, Inc.
Senior Experience Researcher and Designer
Texas, United States
Employees
2770
AeroLeads page
15 roles

Lisa Truong work experience

A career timeline built from the work history available for this profile.

Ux Designer

Frisco, Texas, Us

Nov 2020 - May 2021

Jr. Ux Architect

House Of Winsor

• Freelancing as a UX Architect and assisting with building out wireframes in Sketch and Axure• Create responsive designs for eCommerce applications on mobile, tablet, and desktop • Redesign the hierarchy and content of clients' current mobile and desktop screens • Build out new designs for clients while taking into consideration information architecture best practices

Mar 2019 - Mar 2020

Experience Design Intern

Dallas, Tx, Us

• Designed quickly in an iterative process based off of users’ feedback• Drafted the initial dashboard which became the foundation of the final design • Created new designs for enterprise software while considering development limitations• Collaborated with team members and clients’ UX team to generate various opportunities and actionable solutions

May 2019 - Aug 2019

User Experience Researcher

Dallas, Texas, Us

Mar 2019 - May 2019

Concept Artist/Illustrator

Dallas, Texas, Us

• Redesigned image on main website page to better fit the branding• Create concepts for interactive pieces and layout of exhibit• Illustrate various pieces using traditional and digital methods• Brainstorm the story, flow, and branding behind the exhibit• Built and paint various props• Contributed to a service design exercise to better understand our audience and the possible issues they may face during their experience

Sep 2018 - May 2019

Ux Designer

Dallas, Tx, Us

• Run heuristic analysis on client applications and Project UX's current website to assess how they compare to other sites.• Conduct user interviews to further understand our users’ habits, motives, frustrations, and goals.• Create personas and empathy maps based off of screener surveys and interviews to solidify who our main clients are and what their needs, pain points, and goals.• Create and send out screener surveys to gather more quantitative data and information on our clients.• Presented user research findings to stakeholders.• Design style guides and high-fidelity wireframes to fit our client’s new branding.• Iterate various logo designs while considering both the client’s needs and best design practices.• Sketched out drafts for the Project UX Podcast thumbnail. My final draft was used as a reference for the final thumbnail design.• Edited the client presentation slide deck by checking the alignment and arrangement of elements in the slide deck.

Jun 2018 - May 2019

Intern

Enso Group.Us

• Assist with UX and research work on an ad hoc basis• Create visual designs and infographics for website content• Performed quality assurance testing for website• Write weekly articles pertaining to acceptance and commitment therapy and ideas related to creating change within an organization

Mar 2017 - Jan 2019

Intern

Dallas, Texas, Us

• Lead weekly sprint planning and updated scrum sheets for team members • Created process flows on Draw.io to outline the functionality and back-end processes of apps for the development team• Researched potential clients and its industry to set the foundation for a sales outreach campaign• Increased the number of potential leads by conducting a sales outreach campaign through LinkedIn and Growbots• Conducted front-end quality assurance testing on iOS and Android builds • Ran responsive design and quality assurance testing on company's new website

Jan 2018 - Apr 2018

Behavior Therapist

Frisco, Texas, Us

•Worked in a clinical setting with children on the autism spectrum; ages ranging from 2 to 14. •Provided applied behavior analysis therapy, along with developing our clients' social, cognitive, and academic skills. •Worked collaboratively with my supervisor and fellow therapists to provide the most effective therapy and to maintain the health and safety of our clients and staff members.

Nov 2016 - Dec 2017

Behavior Technician

Farmington Hills, Mi, Us

•Provided applied behavior analysis therapy in an in-home setting for children with autism; ages ranging from 2 to 16 years old.•I was in frequent communication with my supervisor and the parents in order to develop the appropriate and most effective programs to meet each individual child's needs.

Nov 2015 - Nov 2016

Intern

Austin, Tx, Us

I interned with the Arc of the Arts staff and worked with adults with mental and physical disabilities in the art studio. Along with assisting our clients, I organized the art studio and helped out with billing and with other administrative tasks.

Jan 2015 - May 2015
Team & coworkers

Colleagues at First Command Financial Services, Inc.

Other employees you can reach at firstcommand.com. View company contacts for 2770 employees →

3 education records

Lisa Truong education

Bachelor’S Degree, Human Development, Family Studies, And Psychology

The University Of Texas At Austin

Ux Design

Springboard

Human-Computer Interaction For User Experience Design

Mit Csail
FAQ

Frequently asked questions about Lisa Truong

Quick answers generated from the profile data available on this page.

What company does Lisa Truong work for?

Lisa Truong works for First Command Financial Services, Inc..

What is Lisa Truong's role at First Command Financial Services, Inc.?

Lisa Truong is listed as Senior Experience Researcher and Designer at First Command Financial Services, Inc..

What is Lisa Truong's email address?

AeroLeads has found 1 work email signal at @firstcommand.com for Lisa Truong at First Command Financial Services, Inc..

Where is Lisa Truong based?

Lisa Truong is based in Dallas-Fort Worth Metroplex, United States while working with First Command Financial Services, Inc..

What companies has Lisa Truong worked for?

Lisa Truong has worked for First Command Financial Services, Inc., Glia Health, Samsung Electronics America, House Of Winsor, and Projekt202.

Who are Lisa Truong's colleagues at First Command Financial Services, Inc.?

Lisa Truong's colleagues at First Command Financial Services, Inc. include Victor "Tory" Sokul, James Manon, Barrett Peavie, John Cranston, and Leonardo C..

How can I contact Lisa Truong?

You can use AeroLeads to view verified contact signals for Lisa Truong at First Command Financial Services, Inc., including work email, phone, and LinkedIn data when available.

What schools did Lisa Truong attend?

Lisa Truong holds Bachelor’S Degree, Human Development, Family Studies, And Psychology from The University Of Texas At Austin.

What skills is Lisa Truong known for?

Lisa Truong is listed with skills including Leadership, People Skills, Organization Skills, Visual Arts, Mentoring, Peer Mentoring, Peer Support, and Event Planning.

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