Dr. Lisa T. Sistrunk, Ed.D. Email and Phone Number

Develop and implement university sponsored curriculum. Tailor professional development training and technical assistance for small and large groups, in person and virtual. Facilitate train-the-trainer courses for original and certified curricula. Provide project development consulting duties: from written plan development through document development. Developed and facilitate the College Coaching & Shaping His/Her Intentions for Today & Tomorrow (S.H.I.F.T.T.) programs for 12 – 24 year olds. Provide motivational and transformational workshop facilitation, small and large groups. Conduct relational coaching, one-on-one, co-parenting, family and small group, in-personal and virtual. Provide tailored life skill sessions to residents at a low income housing community to decrease resident turnover and homelessness; increase the health and wellbeing of the entire housing development; and provide resident support coordination. Perform federal grant reviewer duties as contracted– ensuring applications are in compliance with federal guidelines for funding consideration.

Certified Master Trainer with Booz Allen Hamilton a VA contractor. Train and certify VA Benefit Advisors on the military to civilian Transition Assistance Program (TAP) and effective training soft-skill techniques.Have certified over 50 Benefits Advisors serving military installations within the U.S. and overseas.

Certified Master Trainer for onboarding seasonal call center staff. Facilitated interactive LMS training sessions. Conducted web-based, call center simulations. Prepared staff for certification exam. Successfully certified over 80 call center staff. Performed Go-Live support for active call center staff. Used Genesys, CISCO, and online knowledge-based tools.

Provided individual and family intervention sessions, coaching and activities to enhance the overall health within families and the apartment housing community in which they reside. Collaborated with existing and created new community partners to support the social and emotional needs of residents. Residential demographics: families with young children; Veterans (15%); Seniors (40%); Low income/transitioning individuals (80%).

Assisted in developing member and affiliate packages. Co-coordinator of the agency's international conference. Duties included securing presenters, organizing the authors' event, being the onsite point of contact, and working with volunteersMaintained regular meetings and correspondence with regional and local affiliate directors to ensure affiliate needs and concerns were addressed.

Department managerial responsibilities included acquisition and supervision of staff and volunteers, reporting, coordinating strategic community partnerships. Created and implemented staff training and PD on agency policies and procedures, and human development skill-building within targeted service areas for 240 employees.Successfully wrote and was rewarded various funded program grants: EHS expansion, Foster Grandparents Program and Fathers-In-Actions.Developed and implemented systems to ensure the program maintains funded enrollment. Led federally mandated program self-assessment. Conducted lead and participant trainings and oversaw assessment teams .Monitored service areas and program options for compliance to local and federal guidelines and mandates. Performed conflict resolution and mediation sessions between internal and external stakeholders