Lisa Saunders

Lisa Saunders Email and Phone Number

Sr. Business Analyst at RaceTrac @ Bravium Consulting Inc.
Lisa Saunders's Location
Canton, Georgia, United States, United States
Lisa Saunders's Contact Details
About Lisa Saunders

With over 20 years of as an established IT Product and Process leader, I am known for cultivating positive relationships and evangelizing emerging brands and technologies. Respected by customers, teammates, and other stakeholders for my vision, integrity, and excellence. Extremely passionate, self-motivated, versatile, and able to maintain a sense of humor under pressure. Poised and competent, but not afraid to ask questions when necessary.Strengths in the following areas:- ITIL v3- Six Sigma- Korn Ferry Competency Development- SCRUM/Agile Methodologies- Implementations- Process Management- Project Management- Problem Solving- Risk Mitigation- Risk and Impact AssessmentSpecialties: ServiceNow, Change Management, Release Management, Configuration Management, Knowledge Management, Incident Management, Field Service Management and Strategic Portfolio and Project Management.

Lisa Saunders's Current Company Details
Bravium Consulting Inc.

Bravium Consulting Inc.

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Sr. Business Analyst at RaceTrac
Lisa Saunders Work Experience Details
  • Bravium Consulting Inc.
    Consultant Ii
    Bravium Consulting Inc. Nov 2024 - Present
    Rockville, Maryland, Us
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  • Racetrac
    Sr. Business Analyst
    Racetrac Apr 2024 - Nov 2024
    Atlanta, Georgia, Us
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  • Uicgs / Bowhead Family Of Companies
    Sr. Business Analyst
    Uicgs / Bowhead Family Of Companies Dec 2023 - Nov 2024
    Springfield, Virginia, Us
    View
  • The Home Depot
    Senior Product Support Specialist
    The Home Depot Jan 2017 - Dec 2023
    Atlanta, Georgia, Us
    Responsible for facilitating stable and reliable tooling needs for Home Depot’s Infrastructure, Delivery and Support teams. Also responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capacity.
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  • The Home Depot
    Lead Systems Specialist - Operations Command Center
    The Home Depot Mar 2016 - Jan 2017
    Atlanta, Georgia, Us
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  • Pgi
    Manager, Global Change Management
    Pgi May 2012 - Dec 2015
    Alpharetta, Ga, Us
    Owned, built, and maintained a stable, efficient and repeatable Change Management process using the ITIL methodologies and ServiceNow application. Facilitated the Change Advisory Board (CAB), ran reports and identified trends and executed Post Implementation Reviews (PIRs) as necessary.Managed process governance, built requirements, wrote user guides, developed communications and training plans, evaluated process success, and built an IT solution that ensured integration with other key ITIL processes including Incident, Problem, Configuration, and Defect Management.
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  • The Coca-Cola Company
    Release Manager For It Service Management, Center Of Excellence Team
    The Coca-Cola Company May 2011 - May 2012
    Atlanta, Ga, Us
    Using SCRUM Methodologies and Agile Concepts, managed the Release process for the IT Service Management Team.Responsible for publishing build, testing and deployment plans, conducting release plan reviews and participated in release control gates. Developed installation, configuration and test scripts, roll back procedures and release procedures.Communicated release status and disposition, participated in CAB meetings and Post Implementation Reviews (PIR).Ensured all customers, support staff and Service Desk staff were trained and provided with the appropriate documentation and information.
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  • The Coca-Cola Company
    Global Change Management
    The Coca-Cola Company May 2011 - Jan 2012
    Atlanta, Ga, Us
    Responsible for analyzing, reporting and approvals, of all global changes to Coca-Cola, in production, testing and development environments.
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  • Home Savings Of America
    Client Services Director
    Home Savings Of America Apr 2008 - May 2010
    Maintained website ensuring content was always accurate, relevant and up to date with market conditions.Responsible for marketing materials, corporate branding, and branding of individual mortgage professionals.Developed marketing materials for seminars, training classes and mailers, corporate alliances and a Contact Management System
  • Saunders Photography
    Owner
    Saunders Photography Dec 2006 - Dec 2008
  • Cox Communications
    Change Management Analyst
    Cox Communications Jan 2001 - May 2003
    Atlanta, Ga, Us
    Coordinated and tracked implementation of any changes to the MIS department through Remedy.Acted as a liaison, between the various MIS departments, to ensure the requests for change met appropriate guidelines, while ensuring the production environment experienced a minimum of negative impact.Successfully managed and implemented the entire change process to all corporate personnel.Guaranteed all relevant information regarding individual changes were documented and communicated to the user community.Administered the change management procedures and maintained a common repository for all change information.Reviewed the priority of changes and approved the implementation schedule.Chaired weekly CAB, provided weekly, monthly and quarterly reports to upper management for resolution.
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Lisa Saunders Skills

Itil Integration Change Management Process Improvement Management It Service Management Project Management Vendor Management Telecommunications Cloud Computing Leadership Program Management Crm Training Team Leadership Software Documentation Cross Functional Team Leadership Agile Methodologies Saas Strategy Business Process Improvement Enterprise Software It Operations Sdlc Project Coordination Customer Relationship Management Scrum Six Sigma Software As A Service Software Development Life Cycle

Lisa Saunders Education Details

  • The Art Institutes
    The Art Institutes
    Commercial Photography
  • Kennesaw State University
    Kennesaw State University
    Bachelor Of Business Administration (B.B.A.)
  • Joseph Wheeler High School
    Joseph Wheeler High School
  • Devry Institute
    Devry Institute
    Telecommunications Mgt

Frequently Asked Questions about Lisa Saunders

What company does Lisa Saunders work for?

Lisa Saunders works for Bravium Consulting Inc.

What is Lisa Saunders's role at the current company?

Lisa Saunders's current role is Sr. Business Analyst at RaceTrac.

What is Lisa Saunders's email address?

Lisa Saunders's email address is ls****@****ail.com

What is Lisa Saunders's direct phone number?

Lisa Saunders's direct phone number is +140423*****

What schools did Lisa Saunders attend?

Lisa Saunders attended The Art Institutes, Kennesaw State University, Joseph Wheeler High School, Devry Institute.

What are some of Lisa Saunders's interests?

Lisa Saunders has interest in Photograph, Boating, Cooking, Exercise, Gardening, Electronics, Medicine, Civil Rights And Social Action, Home Improvement, Reading.

What skills is Lisa Saunders known for?

Lisa Saunders has skills like Itil, Integration, Change Management, Process Improvement, Management, It Service Management, Project Management, Vendor Management, Telecommunications, Cloud Computing, Leadership, Program Management.

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