Lisa Ung Email & Phone Number

Dublin 2, Ie

Dublin 2, Ie

Primary responsibilities• Retention and growth of the existing client base through individual efforts and efforts of the account management team to deliver profitable, quality service.• Manage and grow target revenue in existing accounts by mining new business opportunities• Maintain awareness of current research, the marketplace, the competitive environment, the client’s industry and the client’s position in order to recommend strategies/projects. • Oversee a list of assigned accounts and assess performance on these accounts against implemented targets and benchmarks.• Define business strategies by applying knowledge based on customer market. • Monitor projects through the Account Manager and ensure client satisfaction in all agency services and deliverables. • Own senior client relationships (CMO, Marketing VP, etc.) across existing client base.• Provide a point of escalation for the client and account team. • Ensure that significant ROI is being achieved across all assigned accounts and that high standards of quality are met from the account team. • Track digital marketing performance against implemented targets in order to ensure the best possible quality of results are maintained across the Accenture client portfolio.• Support Account Strategy team in informing the overall business strategy, and keep company leaders apprised of key client opportunities, potential risks and other key nuances which affect the health of the business.• Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group.• Lead the creation of proposals and budgets.• Lead and implement client account planning.• Manage workload and process by facilitating regular meetings with account team.

Primary responsibilities• Retention and growth of the existing client base through individual efforts and efforts of the account management team to deliver profitable, quality service.• Manage and grow target revenue in existing accounts by mining new business opportunities• Maintain awareness of current research, the marketplace, the competitive environment, the client’s industry and the client’s position in order to recommend strategies/projects. • Oversee a list of assigned accounts and assess performance on these accounts against implemented targets and benchmarks.• Define business strategies by applying knowledge based on customer market. • Monitor projects through the Account Manager and ensure client satisfaction in all agency services and deliverables. • Own senior client relationships (CMO, Marketing VP, etc.) across existing client base.• Provide a point of escalation for the client and account team. • Ensure that significant ROI is being achieved across all assigned accounts and that high standards of quality are met from the account team. • Track digital marketing performance against implemented targets in order to ensure the best possible quality of results are maintained across the Yesler client portfolio.• Support VP of Account Strategy in informing the overall business strategy, and keep company leaders apprised of key client opportunities, potential risks and other key nuances which affect the health of the business.• Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group.• Lead the creation of proposals and budgets.• Lead and implement client account planning.• Manage workload and process by facilitating regular meetings with account team.

Primary responsibilities• Retention and growth of the existing client base through individual efforts and efforts of the account management team to deliver profitable, quality service.• Manage and grow target revenue in existing accounts by mining new business opportunities• Maintain awareness of current research, the marketplace, the competitive environment, the client’s industry and the client’s position in order to recommend strategies/projects. • Oversee a list of assigned accounts and assess performance on these accounts against implemented targets and benchmarks.• Define business strategies by applying knowledge based on customer market. • Monitor projects through the Account Manager and ensure client satisfaction in all agency services and deliverables. • Own senior client relationships (CMO, Marketing VP, etc.) across existing client base.• Provide a point of escalation for the client and account team. • Ensure that significant ROI is being achieved across all assigned accounts and that high standards of quality are met from the account team. • Track digital marketing performance against implemented targets in order to ensure the best possible quality of results are maintained across the Yesler client portfolio.• Support VP of Account Strategy in informing the overall business strategy, and keep company leaders apprised of key client opportunities, potential risks and other key nuances which affect the health of the business.• Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group.• Lead the creation of proposals and budgets.• Lead and implement client account planning.• Manage workload and process by facilitating regular meetings with account team.

Primary responsibilities• Successful delivery of Yesler’s integrated service offerings on a single account or across multiple accounts.• Cultivate existing client relationships, ensure client results, and maintain high levels of delivery success as evidenced by client retention and meeting or exceeding project KPIs, both operational and financial.• Orchestrate all aspects the work, ensuring the desired outcome, and managing the inter-dependencies. Aspects include process, tools, workflows, and making sure the right team members are on board to get the work done.• Take responsibility for understanding client and program goals, statements of work (SOWs), and to monitor and maintain account and or project health by making smart decisions with respect to profit margins and team hours utilization.• Bring together a team (or teams) of delivery experts to execute against the program goals and requirements.• Create and maintain detailed project work back schedules; ensure timely completion through all phases; take lead on quality control issues; write and present project plans/risks.• Support delivery team members through a variety of communication methods making sure it’s clear who’s responsible for what, when, where, why and how.• Work with delivery leads to ensure project success within budget, timeline and scope.• Drive and track all project activities and deliverables, maintaining visibility to all project team members and internal stakeholders.• Monitor and report program health and risks to Account and PMO leadership• Serve as an expert in PMO processes and tools

Primary responsibilities• Retention and growth of the existing client base through individual efforts and efforts of the account management team to deliver profitable, quality service.• Manage and grow target revenue in existing accounts by mining new business opportunities• Maintain awareness of current research, the marketplace, the competitive environment, the client’s industry and the client’s position in order to recommend strategies/projects. • Oversee a list of assigned accounts and assess performance on these accounts against implemented targets and benchmarks.• Define business strategies by applying knowledge based on customer market. • Monitor projects through the Account Manager and ensure client satisfaction in all agency services and deliverables. • Own senior client relationships (CMO, Marketing VP, etc.) across existing client base.• Provide a point of escalation for the client and account team. • Ensure that significant ROI is being achieved across all assigned accounts and that high standards of quality are met from the account team. • Track digital marketing performance against implemented targets in order to ensure the best possible quality of results are maintained across the Yesler client portfolio.• Support VP of Account Strategy in informing the overall business strategy, and keep company leaders apprised of key client opportunities, potential risks and other key nuances which affect the health of the business.• Facilitate the development and documentation of best practices for improving operational efficiencies within the team and the group.• Lead the creation of proposals and budgets.• Lead and implement client account planning.• Manage workload and process by facilitating regular meetings with account team.

Bellevue, Wa, Us

Primary responsibilities • Grow relationships with managed service providers/IT consulting firms• Evangelize the benefits of computing in the cloud: Office 365 and Azure• Onboard new clients to the platform• Help customize their dashboards based on their business needs• Increase number of projects and project sizes with existing partners via training• Track client opportunities to close for joint wins• Expand book of business and grow relationships with key stakeholders• Maintain frequent client check-ins on product updates, upcoming events and continue to build out their company profile

Bellevue, Wa, Us

Carpool Is Built On A Virtual Office Ecosystem, Us

• Microsoft Vendor (v-): Apr 2013 - Sep 2015 • 2 yrs 6 mosPrimary responsibilities• Oversee project management for a diverse account portfolio of C-level and D-level clients and partners within Microsoft• Manage and grow new and existing accounts• Consult and drive social and marketing communication strategies and campaigns for various organizations and partners• Contribute to overall company offerings (social consulting, SharePoint team sites) and internal processes (refining internal communication tools, task management and technical outreach).

Carpool Is Built On A Virtual Office Ecosystem, Us

Renton, Wa, Us

Primary responsibilities• Research in industry marketing trends• Uncover net new press contacts• Create, execute and manage social marketing strategies• Brainstorm campaign ideas• Write, edit and place stories, news releases and articles to financial and compliance media channels• Lead as the main point of contact for all press coverage

Boulder, Colorado, Us

Primary responsibilities• Manage a growing start-up community through a variety of social media platforms• Generate relevant and engaging content for the corporate blog• Manage content for the monthly newsletter• Leverage social media channels to support the Startup Weekend community

Bachelor Of Arts, Communication And Media Studies

Masters Certificate, Applied Project Management