Lisa Verbrugge Email & Phone Number

Castle Rock, CO, US

Assisting graduates in the Culinary and Pastry industry with careers in the industry.

• Advise students and graduates on career development, job search methods, resume preparation, and interviewing techniques/mock interviews, as well as internship and employment opportunities.
• Successfully develop, track and maintain detailed employment information and files for a 250-400 student/graduate population located nationwide in schools of technology, business, healthcare and graphic arts.
• Maintain KPI’s and positive feedback from employees and graduates/students, resume reviewing/development and placement tracker maintenance.
• Work collaboratively in a team in a virtual environment
• Find job placements for graduates by working closely with graduates and employers.
• Use systems and programs including Salesforce, Vocalcom, CampusVue, Acuity, Microsoft Outlook, Google sheets, OneDrive and others.

Denver

• Responsible for the effective management of accounts with revenue of $3,000 or less a month.
• Full client account set up including courier, supply needs, interfaces, billing procedures, and pricing while maintaining full data integrity.
• Manage in-house clients needs while also traveling to clients offices to assist when needed.
• Created and implemented client start-up spreadsheets that lead to better tracking.

Englewood

• Served as liaison between subsidiaries of Labcorp Laboratories.
• Directly providing assistance to the Medical Director and Technical Lab Director.
• Provided complete and accurate resolutions to inquiries from seven email accounts while managing incoming phone inquiries.
• Presented IOS with changes implemented through my research and provided appropriate resolutions.
• Notified management of trends and concernsResponsible for training new personnel on technical and operating procedures.

San Juan Capistrano

• Awarded Nation-Wide "Special Recognition Grants Award" for client retention. ***
• Provide direct support to the Sales Department in an effort to care for at-risk and high-volume clients.
• Monitor samples from facility origination to culmination of reports at Quest.
• Retained high-risk clients
• Operated logistics between the lab, airlines and clients.
• Participated in regular client visits in an effort to guide the client through testing and Quest ordering system.