Vice President Marketing, U.S. Operations
CurrentResponsible for Marketing strategy and execution, Partnerships, Ecommerce, Digital Customer Experience, Social media, and Customer Communications
Sep 2018 - Present
AeroLeads people directory · profile
Lisa Ward Email & Phone Number
Marketing Executive | Digital Marketing and Communications | Ecommerce | Customer Experience Champion
at
Wawanesa Insurance
3 work emails found
@esurance.com
3 phones found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Marketing Executive | Digital Marketing and Communications | Ecommerce | Customer Experience Champion
Location
San Francisco, California, United States
Who is Lisa Ward? Overview
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Quick answer
Lisa Ward is listed as Marketing Executive | Digital Marketing and Communications | Ecommerce | Customer Experience Champion at Wawanesa Insurance, based in San Francisco, California, United States. AeroLeads shows a work email signal at esurance.com, phone signal with area code 415, and a matched LinkedIn profile for Lisa Ward.
Lisa Ward previously worked as Vice President Marketing, U.S. Operations at Wawanesa Insurance and Independent Consultant at Wawanesa Insurance. Lisa Ward holds Bachelor Of Science (Bs), Business from Wake Forest University.
Company email context
Email format at Wawanesa Insurance
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{first_initial}{last}@esurance.com
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AeroLeads found 3 current-domain work email signals for Lisa Ward. Compare company email patterns before reaching out.
Profile bio
About Lisa Ward
Wawanesa Insurance has received #1 in Customer Satisfaction for auto insurers in CA by J.D. Power for 3 years in a row.
Listed skills include Customer Experience Management, Cross Functional Team Leadership, Creative Services, Product Management, and 11 others.
Current workplace
Lisa Ward's current company
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10 roles · 38 years
Lisa Ward work experience
A career timeline built from the work history available for this profile.
Independent Consultant
Jan 2018 - Sep 2018
Vice President Customer Experience, Creative, And Communications
• Led in-house Creative and Web Production teams. Launched customer advocacy program leveraging user-generated ratings and reviews, growing conversion 11%.• Created content marketing strategy, overseeing contributed content campaigns, bylined articles and influencer campaign. Launched company-first digital retargeting test driving 73% higher conversion at 52% lower cost per quote.• Developed strategy and roadmap to improve customer communications; launched SMS program eliminating 140K service calls per year. • Super Bowl 50: responsible for creative development and execution on owned, social, and digital platforms where dominated Twitter with 2.9M tweets and accounted for 13% of Super Bowl tweets in 12 hours.
Jun 2015 - Nov 2017
Vice President Customer Experience And Creative
• Evolved the Esurance brand during high-growth period by optimizing the ecommerce website to increase conversion, advancing marketing creative for new segment, and creating branded social media platforms to deliver an integrated customer experience. • Pioneered creation of Esurance blog, user research teams, voice of the customer, and NPS surveys.• Spearheaded development of Fuelcaster®, a one-of-a-kind mobile web app that predicts whether gas prices will rise or fall tomorrow. Received MobileWebAwards’s Best Insurance Mobile Website award.
Apr 2010 - Jun 2015
Director Creative And Product Management
Led the integrated teams of in-house creative, ecommerce, and web production. Pioneered mobile channels for sales and service channels.Spearheaded the development of new brand identity and led execution across all customer touch points. Defined brand standards and guidelines.
Sep 2006 - Apr 2010
Director Product Management
Led teams responsible for the design and functionality of ecommerce insurance website. Launched SEO program.
Mar 2004 - Sep 2006
Manager Product Management
Designed the user experience for policy management website. Increased online conversion using creative optimization as one of Google's first online advertisers.
Jun 2001 - Mar 2004
Product Manager
Joined Esurance as a start-up, designed the online shopping and buying experience for esurance.com. First insurance company to fully bind an insurance policy online.
Apr 2000 - Jun 2001
Director
Nov 1994 - Apr 2000
Product Manager
1989 - 1994
~5 yrs
1 education record
Lisa Ward education
-
Wake Forest University
FAQ
Frequently asked questions about Lisa Ward
Quick answers generated from the profile data available on this page.
What company does Lisa Ward work for?
Lisa Ward works for Wawanesa Insurance.
What is Lisa Ward's role at Wawanesa Insurance?
Lisa Ward is listed as Marketing Executive | Digital Marketing and Communications | Ecommerce | Customer Experience Champion at Wawanesa Insurance.
What is Lisa Ward's email address?
AeroLeads has found 3 work email signals at @esurance.com for Lisa Ward at Wawanesa Insurance.
What is Lisa Ward's phone number?
AeroLeads has found 3 phone signal(s) with area code 415 for Lisa Ward at Wawanesa Insurance.
Where is Lisa Ward based?
Lisa Ward is based in San Francisco, California, United States while working with Wawanesa Insurance.
What companies has Lisa Ward worked for?
Lisa Ward has worked for Wawanesa Insurance, Esurance, Pmi Mortgage Insurance Co., and Ge Capital.
How can I contact Lisa Ward?
You can use AeroLeads to view verified contact signals for Lisa Ward at Wawanesa Insurance, including work email, phone, and LinkedIn data when available.
What schools did Lisa Ward attend?
Lisa Ward holds Bachelor Of Science (Bs), Business from Wake Forest University.
What skills is Lisa Ward known for?
Lisa Ward is listed with skills including Customer Experience Management, Cross Functional Team Leadership, Creative Services, Product Management, Business Analysis, Process Improvement, Content Marketing, and E Commerce.
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