AeroLeads people directory · profile
Lisa Wong Email & Phone Number
Technical Operations and Programs Consultant
at
L2 Solutions
3 work emails found
@adobe.com
1 phone found area 408
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Operations and Programs Consultant
Location
San Francisco Bay Area, United States
Who is Lisa Wong? Overview
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Quick answer
Lisa Wong is listed as Technical Operations and Programs Consultant at L2 Solutions, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at adobe.com, phone signal with area code 408, and a matched LinkedIn profile for Lisa Wong.
Lisa Wong previously worked as Independent Consultant at Independent and Director of Alum Relations at Lwt: Advancing Women In Leadership. Lisa Wong holds Bachelor Of Science, Graphic Communication, Computer Graphics Concentration from California Polytechnic State University-San Luis Obispo.
Company email context
Email format at L2 Solutions
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lwong@adobe.com
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AeroLeads found 3 current-domain work email signals for Lisa Wong. Compare company email patterns before reaching out.
Profile bio
About Lisa Wong
I build, scale and transform technical and operations teams & establish repeatable processes for companies of any size.As a senior technical leader with 15+ years I inject a deep understanding of the customer to optimize how people, products and processes interact for an exceptional customer experience.Professional Highlights include:➢ Transformed Customer Experience operating model for higher CSAT and efficiency, including 24/7 tiered support, recruited highly technical video streaming skillset to build Tech & Developer Support, Documentation and Training global teams (20+ people). Customers included NASA, MLB, major broadcasters.➢ Led start to finish company-wide shift to Agile resulting in improved Engineering efficiency & Customer Experience ($2B revenue, upfront savings of $12M).➢ As Sr. Director of Engineering Services, leveraged deep understanding of technical customers (developers & architects) to persuade CMO/CRO to extend trial period from 30 days to 6 months, allowing evaluation of SDK implementations which resulted in improved sales.Reach out if you want:✅ advice on building Engineering, Operations, Customer Experience, Program Management teams from scratch or to grow to the next level✅ advice on implementing Engineering best practices with success metrics✅ to bounce ideas off as a startup or nonprofit needing to up-levelI am also happy to connect around my interests: road cycling 🚲 and women in tech 👩🏽💻Engineering & Quality Leadership | Customer Experience | Engineering Best Practices | Operations | Program Management | Startup Scaling | Digital Publishing | Team Development |
Listed skills include Quality Assurance, Agile Methodologies, Saas, Product Management, and 25 others.
Current workplace
Lisa Wong's current company
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10 roles · 27 years
Lisa Wong work experience
A career timeline built from the work history available for this profile.
Independent Consultant
Independent
Director Of Alum Relations
CurrentLWT's mission is to help professional women develop the skills they need to achieve their career goals. WILpower is a nationwide program dedicated to the advancement of women in leadership.• Re-activate global alum community to bring more value to current participants and alums, grow referrals and corporate sponsorships. Create and implement strategy for the growing alum community to stay connected in a virtual program and increase engagement.
Jun 2023 - Present
Director Of Technology And Operations
Led the Technology & Operations• Revamped tech stack saving the organization > 75% in annual running costs and > 66% in implementation costs, and a reduction in incident rate by 90%. • Stabilized operations by creating an IT runbook and introducing operational procedures, templates, training and shared repository. • Migrated from custom Salesforce app to simpler, more effective customer and event management solution. Implemented automation to minimize manual monitoring, data entry and reporting.• Designed and updated user experience workflows to improve engagement and shift to an online program.
Jun 2021 - Jun 2023
Senior Engineering Program Manager, Adobe Stock
Led Search, Machine Learning and Site Experience teams involving innovative visual search capabilities based on AI and ML to provide users efficient content discovery. Managed multi-cycle portfolio, drove initiatives to improve transparency between matrixed teams for alignment and accurate release scheduling, and created project planning and visualization templates that were implemented across groups.
Apr 2019 - Apr 2021
Senior Director, Community And Developer Relations
Developed strategy, roadmap and content for developer and advocate programs for enterprise video streaming solutions, mobile app SDK and SaaS community. Managed new customer programs, releases using Agile methodologies, and transition to new support toolset.
2015 - 2017
~2 yrs
Senior Director, Engineering Support And Services
Built Technical/Developer Support, Documentation and Training groups from 1 contractor to 3 global customer-centric groups. Transformed Support operating model for higher CSAT and efficiency, and drove teams to produce a library of 600+ tutorials and 30+ examples of implementations.
2011 - 2015
~4 yrs
Senior Engineering Manager
Built and managed global Quality Engineering and Release Engineering teams for Creative Suite apps and services, Adobe’s flagship product ($2B annual revenue). Drove programs to improve customer experience and engineering efficiency, reduced test cycle by 30% and reduced P1 deferral rate by 43%.
2010 - 2011
~1 yr
Senior Quality Engineering Manager
Built and managed Quality Engineering teams in the US and China focused on customer workflows and integration. Drove programs to improve customer experience and engineering efficiency by implementing best practices, Agile methodologies, NPS, and fostering more connection with Support and customers.
2004 - 2010
~6 yrs
Senior Quality Assurance Manager
Virage (Acquired By Hp)
Built and managed Quality Assurance and Release Engineering teams for streaming media and MAM solutions. Designed customer success strategy with a focus on end-to-end workflows. Established and managed quality standards, beta and localization programs.
2000 - 2003
~3 yrs
2 education records
Lisa Wong education
Bachelor Of Science, Graphic Communication, Computer Graphics Concentration
California Polytechnic State University-San Luis Obispo
Wilpower Leadership Program
Leading Women In Technology (Lwt)
FAQ
Frequently asked questions about Lisa Wong
Quick answers generated from the profile data available on this page.
What company does Lisa Wong work for?
Lisa Wong works for L2 Solutions.
What is Lisa Wong's role at L2 Solutions?
Lisa Wong is listed as Technical Operations and Programs Consultant at L2 Solutions.
What is Lisa Wong's email address?
AeroLeads has found 3 work email signals at @adobe.com for Lisa Wong at L2 Solutions.
What is Lisa Wong's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for Lisa Wong at L2 Solutions.
Where is Lisa Wong based?
Lisa Wong is based in San Francisco Bay Area, United States while working with L2 Solutions.
What companies has Lisa Wong worked for?
Lisa Wong has worked for L2 Solutions, Independent, Lwt: Advancing Women In Leadership, Adobe, and Wowza Media Systems.
How can I contact Lisa Wong?
You can use AeroLeads to view verified contact signals for Lisa Wong at L2 Solutions, including work email, phone, and LinkedIn data when available.
What schools did Lisa Wong attend?
Lisa Wong holds Bachelor Of Science, Graphic Communication, Computer Graphics Concentration from California Polytechnic State University-San Luis Obispo.
What skills is Lisa Wong known for?
Lisa Wong is listed with skills including Quality Assurance, Agile Methodologies, Saas, Product Management, Cloud Computing, Software Quality Assurance, Software Development, and Quality Control.
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