With a career spanning 20-years focused on digital experience, research, design, and data Lisa has built and led successful multi-disciplinary teams that bridge design, psychology, and data analytics to create innovative experiences at the intersection of user need and business value.In her current role, Lisa leads the design team for Launch by NTT DATA where her team focuses on helping our clients strategize, ship, and scale provocative digital experiences that connect with their customers to drive growth. With a startup mentality and enterprise scale, Launch is the catalyst to build better, bolder products and experiences.Career Highlights• Built a 50-person global experience design team for an $8B technology consulting firm • Established an experience advisory capability that resulted in $450M of revenue over 3 years• Created a real-time journey management offering that combined a CX KPI framework with real-time data to directly measure both the financial and experience impacts of customer experience investments • Adjunct faculty, Rutgers University Master of Business and Science program: User Experience (UX) Design