Strategic Vision Development: Collaborated to craft a 5-year strategic vision for quality engineering across the product portfolio.Tiered Testing Workflow: Designed and implemented a tiered testing release delivery workflow for Agile testing teams across product lanes.Test Management Process: Established a consistent test management process and system, enabling quality metrics for products and the portfolio.Data-Driven Release Criteria: Created data-driven release criteria for all… Show more Strategic Vision Development: Collaborated to craft a 5-year strategic vision for quality engineering across the product portfolio.Tiered Testing Workflow: Designed and implemented a tiered testing release delivery workflow for Agile testing teams across product lanes.Test Management Process: Established a consistent test management process and system, enabling quality metrics for products and the portfolio.Data-Driven Release Criteria: Created data-driven release criteria for all OneMain Financial product releases.Innovation and Training: Spearheaded engineering training initiatives, including Quality Engineering Certifications.Quantitative Management Plan: Developed a Quantitative Management Plan to assess product and portfolio health using pre-GA and post-GA metrics: requirements management, test management, defect management, backlog management, Net Promoter Score (NPS), and Customer Satisfaction (CSAT).Skill Enhancement & Career Development: Led efforts to enhance engineering skill sets through a cross-functional panel system focusing on innovation, architecture, metrics and analytics, customer-focused quality, and operational excellence.Quality Standards: Evaluated and improved Quality Engineering test and automation standards. Show less

Dedicated, independent, self-motivated project and quality analyst with more than 20 years of experience with globally distributed teams. Highly effective, innovative, and positive approach to managing projects, process, and teams. Demonstrated success in driving cross-functional initiatives in complex compliance environments with focus on quality, customer success and associate success. Self-motivated and self-driven professional with excellent written and oral skilled in a technical field… Show more Dedicated, independent, self-motivated project and quality analyst with more than 20 years of experience with globally distributed teams. Highly effective, innovative, and positive approach to managing projects, process, and teams. Demonstrated success in driving cross-functional initiatives in complex compliance environments with focus on quality, customer success and associate success. Self-motivated and self-driven professional with excellent written and oral skilled in a technical field with the ability to drive consensus and compliance within the organization and drive business outcomes. ​Leads the planning and implementation of onsite Quality Assurance (QA) efforts for a large CMMI-Dev v1.3 ML3 appraised software development program.Plan and implement QA efforts for ​Aircraft Mission Planning Programs/Projects.Regularly interface with DCS Senior Management, Defense Contracts Management Agency (DCMA), Government test and Systems Engineering and internal ​program personnel.​In-depth knowledge of Software Quality Assurance, System Engineering and Software Development processes and procedures.​In-depth knowledge of Contract Data Requirements List (CDRL) and Data Item Description (DID) requirements.Conducts Process and Product Quality Assurance Audits (PPQA) to assess compliance to contractual and organizational process requirements.​I​n​dependent analyses​ and assessment decisions and provide guidance and recommendations related to key aspects of compliance to contractual and organizational process requirements.Participates in Program/Project team meetings​ and communicate status of QA activities as required.In-depth knowledge and experience with development and implementation of Quality Assurance plans and process.In-depth knowledge and experience with Project Management, System Engineering, Software Development and Software Test processes and procedures.Experience with CMMI Dev v1.3 Maturity Level 3 Processes. Show less

Proven record of success in driving overall quality performance including problem solving, assessing status, and implementing preventative actions for continuous product improvementDefining, review, and execute test plans, test cases, test types, and test tiers to meet product delivery workflowCollaborate to define and implement a globally consistent Test Management Process and System within the development workflowFocused on customer success by leading customer escalations, root… Show more Proven record of success in driving overall quality performance including problem solving, assessing status, and implementing preventative actions for continuous product improvementDefining, review, and execute test plans, test cases, test types, and test tiers to meet product delivery workflowCollaborate to define and implement a globally consistent Test Management Process and System within the development workflowFocused on customer success by leading customer escalations, root cause analysis, and a corrective actions to meet mission assuranceCollaborate on test strategy, product elements and functionality with developers, program and product managers, technical staff and customer service Show less

Implement a Continuous Integration and deployment process and centralized system within the development workflowQuality management and program organization work on several projects within engineering and IT including Polarion ALM, Continuous Integration Scale project, product delivery workflow, resource allocation tracking, and more Project Managed engineers, IT staff, HR, Training, and several other teams with project management to understand system requirements and validate… Show more Implement a Continuous Integration and deployment process and centralized system within the development workflowQuality management and program organization work on several projects within engineering and IT including Polarion ALM, Continuous Integration Scale project, product delivery workflow, resource allocation tracking, and more Project Managed engineers, IT staff, HR, Training, and several other teams with project management to understand system requirements and validate the developed solutions against the requirements, and drive project completion.Define, Collaborate, Coordinate, Drive, Monitor and Analyze all aspects of small and large teams including:> Customer escalations through to resolution>Development of strategies, specifications, operational policies and procedures for several projects including Test Case Management, Product Delivery Workflow, and more> Resource allocation tracking to monitor tasks, calculate costs and ROI including development and monitoring of area budgets through regular analysis of cost and spendingData Driven Release Criteria used in the production of all Red Hat software including Cloud, Storage, Linux OS, MiddleWare, Containers and more including facilitating test plan/case reviews with cross functional Agile team members including development, engineering, product and program management, marketing, sales, and other members of leadershipDepartmental communications, reporting, planning, oversight, and operations > Global Operations Excellence plan for QE in order to uplift the department skillset and drive continuity and consistency> Continuous improvement of all aspects of software process including test processes, types, documentation and reporting Show less

Developed and managed a staff of 7 and responsible for the compliance and audits efforts for us and our clientsResponsibilities include:•Developing, tracking and maintain a system to catalog, track, monitor and forecast compliance violations•Test and monitor new and existing applications, websites, and programs for industry standards. This includes creating and reviewing test plans, test case specs, procedures documents, compliance playbooks and more. It also includes… Show more Developed and managed a staff of 7 and responsible for the compliance and audits efforts for us and our clientsResponsibilities include:•Developing, tracking and maintain a system to catalog, track, monitor and forecast compliance violations•Test and monitor new and existing applications, websites, and programs for industry standards. This includes creating and reviewing test plans, test case specs, procedures documents, compliance playbooks and more. It also includes functional specification review, comparing carrier requirements to internal products and plans and much more.•Expert on off-deck industry standards through constant monitoring of industry and carrier requirements. As new requirements are published, identify areas for functional modification to maintain compliance in an ever changing environment. This is done across dozens of cell phone carriers including Verizon Wireless, AT&T, Sprint, T-Mobile, U.S. Cellular, Virgin Mobile USA, and dozens of smaller and international carriers including Canada, United Kingdom, Italy, Mexico and others.•Regular interaction with the above carriers as well as CTIA, MMA, CWTA and others organizations in the area of compliance of application, pro-gram and mobile billing industry standards for all mobile devices and products.•Direct collaboration with engineers, managers, executives and other staff in Watertown and Los Angeles to develop and launch quality innovative mobile applications in timely manner.•Forecast risks and highlight areas of focus to insure maximum revenue stream and allow preparation for areas of change. •Complete and deliver regular employee reviews to measure employees and help them with career development.•Direct Liaison throughout the company and with clients for all compliance and functional specifications to meet compliance requirements on new and existing products. This includes work directly with such companies as Red Cross, Skype, Coke, Hearst Publishing, Syniverse, and CTIA. Show less

Develop, manage and oversee all aspect of mobile application development and quality through to release.Responsibilities of this position include:•Manage a team of 6+ U.S.A. based employees and 4 offshore contractors in day to day tasks and long term projects.•Review functional specifications, development requirements, personnel and schedules for new products and upgrades to existing products.•Create test plans, test case specifications as well as design, document and… Show more Develop, manage and oversee all aspect of mobile application development and quality through to release.Responsibilities of this position include:•Manage a team of 6+ U.S.A. based employees and 4 offshore contractors in day to day tasks and long term projects.•Review functional specifications, development requirements, personnel and schedules for new products and upgrades to existing products.•Create test plans, test case specifications as well as design, document and implement test strategies for the team.•Manage and perform manual and automated testing using Quality Central, QTP, Selenium, Device Anywhere and other tools.•Direct collaboration with development engineers, program managers, product managers, account managers and other staff in the U.S.A., Vienna, India and Canada to develop and launch quality in-novative mobile applications in timely manner.•Recipient of “What Matters Most Award” for outstanding performance and contribution at Verisign in working with cell phone carriers and internal groups to maintain revenue, security and reputation in the industry.•Direct Liaison throughout the company and with clients for all compliance and functional specifi-cations to meet compliance requirements on new and existing products. This includes work di-rectly with such companies as Red Cross, CBS, American Idol, NBC, Clear Channel, CBS Radio, Funmobile, Coke, Virgin Mobile, Fox Mobile, Sendme mobile and other large and small companies in the U.S.A., Canada and around the world.•Work with Verisign QA team to constantly improve process, tools and effectiveness of the team, tests and procedures. Show less

Assure the quality of the HRO Applications OneForce 5.4 and Performance Management 4.7. This includes testing of Performance Management; it’s Goal, Competencies, Development Plans, Evaluations, Reporting, and Administration feature modules. Reviewing and created test plans for the Workscape testing efforts, and test case specifications used to verify Performance Management quality. This also includes testing of OneForce 5.4 - Compensation Planner, executing and creating test cases, generating… Show more Assure the quality of the HRO Applications OneForce 5.4 and Performance Management 4.7. This includes testing of Performance Management; it’s Goal, Competencies, Development Plans, Evaluations, Reporting, and Administration feature modules. Reviewing and created test plans for the Workscape testing efforts, and test case specifications used to verify Performance Management quality. This also includes testing of OneForce 5.4 - Compensation Planner, executing and creating test cases, generating defect reports and working with software development to insure the quality of Workscape products. Other responsibilities included testing the application; it’s components and testing the corporate database integration for deployment. Defect report systems used are Clear Quest by Rational and Tracker by Merant. Other tasks as-sociate with performing QA for Workscape are database review and manipulation using Putty.exe, TOra, XML Spy and other products Show less

Assured the quality of the installation and licensing of ATG’s software, Dynamo 5.5 and 5.6. Dynamo includes an application server, personalization server, scenario server and user applications. This includes testing of ATG licenses, their license generation software, and other internal applications used in the company. Created test plans for the Dynamo testing efforts, and test case specifications used to verify Dynamo quality. Other responsibilities included testing the staging and… Show more Assured the quality of the installation and licensing of ATG’s software, Dynamo 5.5 and 5.6. Dynamo includes an application server, personalization server, scenario server and user applications. This includes testing of ATG licenses, their license generation software, and other internal applications used in the company. Created test plans for the Dynamo testing efforts, and test case specifications used to verify Dynamo quality. Other responsibilities included testing the staging and actual deployment process of this software to the general public for evaluation and development. Show less