Lisa Zy Lu Email & Phone Number

Melbourne, Victoria, Australia

• Manage strategic initiative on Customer Payments and Security uplift at Transurban in Melbourne, Australia.• Oversee multiple work streams across digital, technology, and security to ensure project success.• Implement innovative solutions to enhance frictionless customer experience, protect against fraudulent actors and drive operational efficiency.

Australia

Reporting to Wesfarmers’ GCISO, I led a $20 million+ program over 2.5 years as Cyber Program Lead at Group Cyber, overseeing a team of 10+ resources. Established a program that delivers essential capabilities such as Cyber Threat Intelligence Advisory, Group Incident Response Coordination, Threat-Driven Attack Simulations, and Security Assessment across all Wesfarmers’ divisions including Bunnings, Kmart, Officeworks, and overall, ten. These initiatives aim to enhance Wesfarmers' business resilience against emerging cyber threats.

Melbourne, Victoria, Australia

• Directed a $60M Cyber Security Uplift Program PMO function, achieving substantial cybersecurity maturity uplifting.• Orchestrated governance across 10+ projects, enabling effective decision-making.• Presented program vision to Steering Committee for strategic direction.• Ensured project alignment with milestones through active oversight.• Collaborated with audit and vendors for compliance and strategic alignment.• Managed program budget and risk mitigation, optimizing outcomes.• Provided strategic leadership and communication to drive success

Melbourne, Victoria, Australia

• Supported program director in adhering to ANZ Delivery Framework (ADF) process, enhancing project management and facilitating funding submissions.• Developed and managed a program master schedule, ensuring timely updates through weekly review meetings with PMs and SMEs.• Efficiently collected and managed resource allocation, cost plans, risks, and Project Status Reports (PSR) through PPM.• Established a PMO for a diverse multi-vendor project team, ensuring EPMO-compliant frameworks and tools.• Articulated project benefits by addressing data transformation risks, linking outcomes to operational risk treatments.• Managed monthly financial tracking and reconciliation, enhancing financial accuracy.• Facilitated impactful SteerCo meetings, consolidating project statuses and engaging senior stakeholders.• Led change control process, prioritizing change requests by criticality for focused team efforts.