Lisbeth Thomas Email & Phone Number

Sarasota County, Florida, United States

Sales Systems Manager; 2020 – 2024 Systems Analyst II (IT); 2017 – 2020 Various Sr. Analyst Roles; 2006 – 2017Sales Analyst: 2002 – 2006 ▪ Managed tiered sales analytics for the multi-billion-dollar international Food & Beverage company, leading the Sales Systems team in supporting and optimizing critical technologies along with integrating several third-party systems.▪ Developed robust data management practices and coordinated seamless systems integration for SAP ERP, CRM, and Oracle BI reporting tools, enabling comprehensive company-wide reporting.− Spearheaded integration and support efforts across National Sales, Manufacturing Plant forecasting and planning, and Executive level analytics, enhancing decision-making and operational efficiency across the 10,000-employee organization.▪ Led the design and implementation of a new Business Intelligence reporting system using AGILE and JIRA, converting CRM data to Oracle BI. Ensured seamless integration and launched a successful training program for thousands of employees across the enterprise. ▪ Developed and delivered complex ad-hoc reporting solutions for the Executive Team, including an executive scorecard that integrated metrics from CRM, internal sales data, retail performance, forecasting, planning, and short percentages.▪ Leveraged advanced data analytics, synthesizing both large-scale and granular data sets to identify performance opportunities and drive targeted sales improvements at the store level.▪ Led the response to several critical system outages, including a major outage in 2010, by orchestrating a cross-functional effort to manually process orders and fulfill operations across five plants. ▪ Implemented remote access for all systems and led a 100-day Challenge during the pandemic (COVID-19), driving focused project completion and innovative data presentation strategies that engaged executive management and the sales team.

Sarasota, Florida, United States

▪ Supported the organization in various capacities including Sales Administrator, Executive Administrator, and Client Accounting Supervisor.▪ Led a Southeast Region team of four, overseeing internal accounting processes and IT support, effectively serving thousands of accountants.▪ Spearheaded the implementation of a new billing system, ensuring accuracy and compliance with billing policies through to Accounts Payable.▪ Architected and deployed an in-house collections database, successfully recovering $85 million in outstanding receivables, significantly improving cash flow and financial stability.▪ Developed and implemented streamlined methods and systems to improve administrative processes between customer support, technical services, and product development teams.− Created standardized SQL reporting templates which reduced response times and empowered Account Reps to focus on billable hours, enhancing overall efficiency and productivity.