Lise Smith, Pmp Email & Phone Number

Las Vegas, Nevada, US

Lakewood, NJ, US

• Conceptualized and launched GLI’s first Project Management Office. Defined project management processes, gained acceptance with internal stakeholders and external clients, and provided oversight; holding all parties.
• Conceptualized and launched Las Vegas Project Management Office with a focus on continuous service improvements within the Engineering organization.
• Introduced proven PMO methodology inclusive of issue and change management, communication and risk management, and project tracking and reporting resulting in the PMO moving from a cost center to a profit center.
• Energized Project Managers as a partner and bridged gaps between diversified branches, advancing PM standards – curtailing project derailments – meeting stakeholder, client, and business expectations.
• Managed workloads, defined deliverables, mentored resources, conducted performance reviews, and ensured compliance with established PMO processes.
• Added transparency to operations while adapting strategy to organizational goals by aligning cross-functional communication activities and engagement initiative with internal teams and external clients.

• PROJECT MANAGER
• Agilysys
• Jan. 2016 – July 2016Responsible for planning, organizing, directing, and controlling implementations and upgrades of Agilysys hospitality software.
• Managed multiple project implementations simultaneously for diverse clients (portfolio included from 20 – 30 concurrent projects, of 8 - 12 weeks duration, depending on complexity).
• Acted as the main interface to customer, while coordinating all internal and external project related activities. MARKETING PROJECT MANAGER
• Credit One Bank

• Initially placed through IT Strategies in a temp-to-perm position and quickly hired to full-time employment. Provided full software development project management for multiple simultaneous initiatives from idea to.
• Selected to lead high-visibility project enhancing website to promote/fulfill credit line increases (CLI) to customers already logged into transactional website; new site generated $1.5M in revenue the first 10 days.

Las Vegas, Nevada, US

• Recruited to direct business-driven, enterprise-wide projects, managing projects that crossed multiple vendors, departments, and properties to consistently achieve budget, deadline, and specification requirements..
• Coordinated implementation of comprehensive back-office software portfolio for simultaneous opening of 4 different properties.
• Completed $2.1M program covering 17 applications for HR, finance, and supply chain on time and within budget.Chart of Account Consolidation
• Directed 150+ personnel for high-visibility project to simultaneously convert finance and interfacing applications for 22 properties.
• Converted GL data from multiple departments to a single new department, mapping all “inventory departments.”
• Ensured inventory locations were not merged (for example, a restaurant and buffet venue) to ensure accurate profit reporting.Stratton Warren: Inventory & Procurement

• Initially employed by Nextel Communications in Colorado; took temp-to-perm position through Eastridge Infotech upon relocation to Nevada to secure full-time placement again with Nextel Partners. Nextel Partners was.
• Aligned key components of Nextel Partners billing system with Sprint Nextel for data migration to Sprint Nextel system. Efforts spawned 15 sub-projects to convert data, improve banking interfaces, and upgrade workflow.
• Led multiple software enhancement projects, leading to 8 maintenance software releases to interface 6k-user, customized call center CRM system with Motorola Service and Repair system.
• Primary liaison with billing operations and 3rd-party payment vendors to achieve continuous system availability, seamless file transmissions, and optimal interface performance, resulting in the timely processing of.
• Coordinated enhancements and bug fixes that resulted in less than 0.005% variance in AR balances the next year.

M.S., Information Technology Management

B.S., Computer Information Systems