Lisette Hurtado Email & Phone Number

Schaumburg, Illinois, United States

Palatine, Illinois, United States

-Answered phones in an efficient and polite manner in English and in Spanish-Quickly learned technical knowledge of products and services-Accurately conveyed descriptive and relevant information to consumers-Strived to attend consumer’s needs efficiently and effectively-Determined to find and solve root problem instead of giving a “might fix all” solution-Effectively managed to de-escalate situations regarding an upset consumer-Improved computer skills in regards to using multiple softwares at a time

Schaumburg, Illinois, United States

Greeted customers in a friendly and respectful manner● Attentively cared for customer needs and allergies● Efficiently handled large groups of patrons● Knowledgeable in menu items which allowed for good recommendations based oncustomer preferences● Professionally handled clients with more complicated needs● Effectively handle multiple parties at a time● Improved problem-solving skills● Improved priority managing skills in order to attend to each customer efficiently● Strived to make positive experiences in order to leave customer content with service● Comfortable working in high-stress, fast-paced environment

Answered phone calls in a polite and friendly manner● Made reservations to accommodate customers and reservation availability● Politely handled customers in a high stress environment● Attentively assigned fair covers to each server● Maintained hostess stand, high chairs, glass and restrooms clean when possible● Improved customer service skills● Improved problem-solving skills● Strategically assigned parties and larger tables in order to maximize server covers

Lincolnshire, Il

-Effectively worked in a team environment-Diligently assembled and tested valves-Assisted with set-ups and clean up

Schaumburg Illinois

-Carried out money wiring transactions based on a customer's needs-Effectively handled large amounts of currency -Attended a customer complaint as an efficient and friendly customer service agent-Trusted with the role of key holder-Developed skills in Excel-Diligently managed the organization of records and files

Aurora, Il

-Successfully represented brands-Tirelessly persisted in capturing the attention of shoppers and bystanders-Generated sales through company-Learned how to persuade a bystander to become a potential customer-Learned and improved customer speaking skills

Dundee, Il

-Attentively took orders and worked the cashier-Effectively worked during rush hour-Delivered meals to corresponding customers-Attended to customers’ meal-related needs for a better dining experience-Helped with set-up/clean up