Lissa Jeffery Email & Phone Number

Mackay, Queensland, Australia

• Maintain workforce plans and schedules• Address employee inquiries and resolve conflicts.• Ensure compliance with labor laws and safety protocols• Maintain accurate employee records and generate reports.• Identify and implement process improvements• Work with clients to meet contractual obligations• Ensure availability of personnel with the right skills• Manage workforce rosters and approve leave requests• Handle various HR matters and support employee relations

Alice Springs

• Manage HR functions including recruitment, policies, procedures, performance, salary structures, training, systems, and records.• Maintain and update HR policies and procedures.• Provide timely HR advice to Managers on staff management, disciplinary matters, investigations, mediation, and grievances.• Develop and implement the organisation's training plan, including culturally appropriate resources.• Maintain training database and employment metrics.• Handle correspondence, reports, and related HR administration materials.• Collaborate on workforce development strategies aligned with organisational goals.• Identify and implement workforce development programs to enhance employee skills and engagement.• Create culturally sensitive training resources to address diverse workforce needs.• Foster a culture of continuous learning and development.• Facilitate communication between HR, management, and employees.

Varsity Lakes, Queensland, Australia

• Overseeing performance evaluations and addressing grievances• Managing workers' compensation claims, including documenting and reporting incidents, facilitating return-to-work processes, and engaging with relevant parties• Providing HR reports, including quarterly updates to the Franchise Manager and Director, covering staff turnover and workforce data• Developing and implementing learning and development initiatives• Administering reward and recognition programs• Handling industrial relations and employee relations matters• Supervising the Key Worker program

Master Of Pacific Development, Pacific Area/Pacific Rim Studies

Bachelor Of Business, Human Resource Management

Certificate Iv Business, Business

Secondary Education

Activities and Societies: Chapel Monitor, House Leader, Volleyball Captain, Mission Ministry Leader

Certificate Iv In Training & Assessment