HR Generalist skilled in I-9 verification and onboarding for large organizations. Proven track record of improving efficiency and ensuring compliance through effective data management and auditing. Ready to contribute to organizational success with a focus on accuracy and quality.
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Human Resource ComplianceChick-Fil-A Corporate Support Center Jan 2023 - Jul 2024-Audit team members’ I-9s using Guardian for all corporate owned restaurants & entities.-Generate reports and compile data of I-9 users and errors for supervisor. -Completed I-9s remotely and amended errors on completed forms for more than 500 new employees a month.-Entered new restaurants in the system and closed out ones that transitioned to operators each month.-Delivered IT support to managers through a dedicated phone line and SupportNow ticketing system, efficiently resolving over 100 issues per month.-Draft department training, knowledge base, and the procedures to ensure compliance with federal and state laws.-Created templates for communicating with Interim Managers in regard to common errors on I-9s. -Maintained current knowledge of federal regulations and ongoing updates related to immigration laws and policies. -
SecretaryMatlock Roofing And Construction 2019 - 2023-Assisted in opening an office for a roofing contractor by setting up systems and processes for efficient workflow. -Built estimates with Xactimate & worked directly with insurance adjusters to get home-owner roofing claims approved. -Designed marketing and promotional products, both in print and digital. -Provided ongoing technical support and records management.
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Hr Compliance /I-9 Data Analyst- WfhManpower Group At Intuit 2021 - 2022-Completed onboarding and I-9 approvals of more than 10,000 new hires utilizing systems including Guardian, Workday, HRIS and other platforms integrated correctly.-Initiated pre-employment screenings (background investigation, credentials, other documents).-Created & sent offer letters & continuously followed-up with candidates to ensure all pre-employment items were received prior to their start date.-Analyze Workday integrations were executed correctly and researched potential errors.-Maintained confidential employee records and updated them with Offer Letters, Name Changes, Resignation Letters, Performance Evaluations, and Exit Paperwork as well as fulfilled document requests through Quickbase. -Managed 4 email inboxes designed to provide support for employee inquiries, initiate exit paperwork creation in Docusign and distributed to intended recipient, and the last one received start date and name changes to update across all systems. -Completed multiple USCIS training earning SHRM credit hours.
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Administrative AssistantSmith Industrial Services 2019 - 2021-Assisted new hires with onboarding and safety training and maintained employee/company confidential records.-Built quotes and submitted them to vendors for upcoming jobs.-Input data for invoicing & payroll and applied the invoices to the appropriate vendor purchase orders, clearing over $1 million in unpaid invoices that were dormant for more than a year.-Worked onsite at paper mills during outages for timekeeping and cost tracking.-Specialized in TRACK, contractor management software, to reconcile time in-plant for employees on invoices to reconcile the purchase orders through Ariba. -Scheduled hotels and issued per diem funds for employees working out of town.
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Office ManagerStoneworks, Llc 2017 - 2019-Managed an extremely busy granite fabrication shop working with contractors, designers, and retail customers to select stone, seeing the projects through from start to finish to ensure complete satisfaction with new countertops. -Supervised installers, fab shop employees and office personnel and managed payroll processes and systems, including payroll administration, tax compliance, and timekeeping for 15 employees.-Calculated square footage from house plans, customer drawings, and templates to estimate countertop cost.-Authored new customer profile documents, inventory spreadsheets,designer commission logs and other documents to streamline processes.-Built estimates, created invoices, and processed payments from customers using Quickbooks..-Developed strong working relationships with more than ten stone distributors across five states ensuring access to the rarest, most beautiful stone and best prices overall.-Maintained inventory spreadsheets to assist in purchasing and consignment inventory of stone.-Scheduled appointments, measurements, and installations.-Successfully resolved 95% of customer inquiries and complaints, resulting in complete customer satisfaction.
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Human Resources/ Office ManagerPhoenix Development Corporation 2007 - 2014Maintained an office for a construction contractor with an annual million dollar revenue.Implemented effective HR policies to ensure compliance with labor and employment regulations.Administered compensation and benefit packages for employees.Authored and implemented company policies and procedures. Built and maintained company website.Maintained company contractor licensing for multiple states.Other duties included but not limited to bank deposits, clerical duties, and correspondence.
Melissa L. Education Details
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Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Melissa L.
What is Melissa L.'s role at the current company?
Melissa L.'s current role is HR Generalist.
What schools did Melissa L. attend?
Melissa L. attended Mississippi College, Southeastern Louisiana University College Of Business.
Not the Melissa L. you were looking for?
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Melissa L.
Brown '25 | B.A. In English & American Studies | M.A.T In Secondary English EducationProvidence, Ri -
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