Melissa Savage Email & Phone Number

Anchorage, Ak, Us

- Responsible for leading and managing a team of 15 Chief Executive Assistants in addition to managing my own client relationships.- Oversees the team's weekly progress of their responsibilities.- Coached my team through problem-solving situations with clients and developed effective solutions. - Organized team building activities on a monthly basis to boost the team morale and trust.- Conduct weekly or bi-weekly deep dives with my team to foster a healthy working relationship. - Effectively held my team accountable to their professional goals to enhance team performance.

- Worked independently in an 100% remote work environment.- Worked closely with multiple clients to understand their needs and assist in facilitating executive-level operations.- Worked with clients in a variety of fields including tech, healthcare, casinos, insurance, journalism, and professional development. - Handled complex projects from start-finish to make sure deliverables were being met.- Arranged high-level travel for multiple clients to create a smooth and seamless experience. - Prepared for conferences, board meetings, and team offsites from a strategic perspective.- Managed email communications, coordinated internal and external client meetings through calendar management, created invoices, and more.- Provided support in HR Operations (onboarding new employees, encouraging employee engagement, and more).- Acted as a trusted liaison and Point of Contact for my client's teams. - Experience in Asana, Airbnb, Airtable, Bill.com, Canva, Expensify, Evisort, Front, Google, Gusto, Justworks, Notion, Ramp, Stripe, Todoist, VRBO, Zoom, and more.

New York, United States

Calendar Management: Manage the CEO's calendar with thoughtfulness and proactivity.Human Resources: Maintain employee records, implement a thorough performance management process, develop relevant SOPs for HR functions, manage the relationships with our HR vendors (PEOs, 401k, etc,), process payroll timely and effectively, be a trusted partner through the benefits enrollment process, and perform additional HR tasks on an as-needed basis.Corporate Contract and Expense Management: Draft corporate contracts, manage vendor onboarding, track corporate payments, and follow up on outstanding contracts/payments. Meetings: Attend meetings necessary to my role.Board Meetings: Manage the distribution and creation of Quarterly Board Meeting Decks.Team Meeting Agendas: Create and distribute team meeting agendas in advance of the weekly teammeetings.

Remote

- Efficiently performed company audits to ensure our properties were accurate, detailed, and high-performing.- Handled and resolved guest inquiries or concerns with a solution-based and customer-first mindset to ensure a fabulous stay.- Increased review ratings by over 20% in the first 2-months of my promotion into a new role.- Regularly reviewed and developed SOPs to help smoothly run over 100 efficient short-term rentals.- Enhanced the Guest experience by taking their feedback and creating roadmaps to meet the Guests' expectations

- Develops policies that correlate with business strategy.- Onboarded clients in a timely manner from start to finish.- Managed Guest services and ensured Guest satisfaction.

Show Low, Az

Assisted with the opening of Culver's restaurants in Ohio and Arizona from restaurant set-up to employee training.

Cleveland/Akron, Ohio Area

Bachelor'S Degree, Business Administration And Management

I have earned credit by excelling in the following classes below: - Organizational behavior.

Associate Of Science - As, Criminal Justice/Police Science

I studied at Cuyahoga Community College and completed my Associate's Degree in Criminal Justice in December 2019. I earned the Honor.

Honors Diploma, General Studies, 4.0

Activities and Societies: Student Council, Link Crew, H.U.D.D.L.E/S.H.U.D.D.L.E, Encore Crew, Girl's Leadership Club, Spanish Club, Key.