Lissette Opazo Email & Phone Number

Houston, Texas, Estados Unidos

•Create purchasing request through SAP ERP and Ariba system identifying needs for goods or services for whole Facilities & Engineering department ensuring requests are aligned with the organization’s budget and financial constraints•Create PM order-based purchase requisition adding external services or spare parts to PM order•Follow up, support and escalate service issues and invoicing. Contact supplier to agree on a resolution•Manage and oversaw the whole purchasing process, ensuring that all company policies were followed and procedures completed accurately maintaining accurate records on trackers

Houston, Texas, Estados Unidos

• Office management and human resources professional with a wide range of duties and administrative tasks.• Excel at developing efficient workflows relating to customer satisfaction and process improvement.• Maintain company-wide compensation and benefits plans and developed onboarding processes for new hires.• Developed new processes for customer billing and outstanding invoices, which included customer surveying, system acquisitions and company training.• Purchase inventory and repair parts for customer projects, manage logistics to secure timely repairs.

Houston, Texas, Estados Unidos

• Lead the creation of new sales and marketing strategies for the Houston area, helping develop over 1,500 new clients and growing revenue by 22.5% on annualized basis• Manage a team of junior agents, defined sales objectives and delegated new business assignments• Develop and execute training sessions and workshops for new employees• Supported the establishment of regional offices in new US markets, including Florida, Illinois, New York.

Santiago, Región Metropolitana De Santiago, Chile

• Maintained relationships with corporate and high value clients, and developed strategies to maintain those relationships on a long-term basis• Responsible for internal data management of commercial business and new client orders using the SAP system• Oversaw the retail management system, monitoring the Sell In/Out of inventory and merchandiser logistics• Liaised with product managers to maintain inventory levels within the supply chain management system• Attended client meetings, conferences and industry events to build contracts• Analyzed price elasticities of demand and managed price points at the retail level to incentivize sales

Santiago, Región Metropolitana De Santiago, Chile

• Managed and grew client accounts while developing client relationships• Advised clients on various financial instruments depending on their needs and requirements • Proposed and lead new strategic targeting methods, expanding the client base within BBVA’s internal policies• Expanded the client portfolio by 30% in two years, with new business accounts contributing to 60% of growth• Maintained database and client portfolio using SAP systems

Bachelor Of Science - Bs, Marketing

Bachelor Of Science - Bs, Business Administration And Management