Lissette Opazo Email & Phone Number

Houston, Texas, Estados Unidos

• Create purchasing request through SAP ERP and Ariba system identifying needs for goods or services for whole Facilities & Engineering department ensuring requests are aligned with the organization’s budget and.
• Create PM order-based purchase requisition adding external services or spare parts to PM order
• Follow up, support and escalate service issues and invoicing. Contact supplier to agree on a resolution
• Manage and oversaw the whole purchasing process, ensuring that all company policies were followed and procedures completed accurately maintaining accurate records on trackers

Houston, Texas, Estados Unidos

• Office management and human resources professional with a wide range of duties and administrative tasks.
• Excel at developing efficient workflows relating to customer satisfaction and process improvement.
• Maintain company-wide compensation and benefits plans and developed onboarding processes for new hires.
• Developed new processes for customer billing and outstanding invoices, which included customer surveying, system acquisitions and company training.
• Purchase inventory and repair parts for customer projects, manage logistics to secure timely repairs.

Houston, Texas, Estados Unidos

• Lead the creation of new sales and marketing strategies for the Houston area, helping develop over 1,500 new clients and growing revenue by 22.5% on annualized basis
• Manage a team of junior agents, defined sales objectives and delegated new business assignments
• Develop and execute training sessions and workshops for new employees
• Supported the establishment of regional offices in new US markets, including Florida, Illinois, New York.

Santiago, Región Metropolitana De Santiago, Chile

• Maintained relationships with corporate and high value clients, and developed strategies to maintain those relationships on a long-term basis
• Responsible for internal data management of commercial business and new client orders using the SAP system
• Oversaw the retail management system, monitoring the Sell In/Out of inventory and merchandiser logistics
• Liaised with product managers to maintain inventory levels within the supply chain management system
• Attended client meetings, conferences and industry events to build contracts
• Analyzed price elasticities of demand and managed price points at the retail level to incentivize sales

Santiago, Región Metropolitana De Santiago, Chile

• Managed and grew client accounts while developing client relationships
• Advised clients on various financial instruments depending on their needs and requirements
• Proposed and lead new strategic targeting methods, expanding the client base within BBVA’s internal policies
• Expanded the client portfolio by 30% in two years, with new business accounts contributing to 60% of growth
• Maintained database and client portfolio using SAP systems

Bachelor Of Science - Bs, Marketing

Bachelor Of Science - Bs, Business Administration And Management