Elisabeth Schmitt, Phd Email & Phone Number

Zürich, Zh, Ch

Zurich, Switzerland

Bern, Berne, Switzerland

Designed, produced and updated web based trainings and animated learning videos for army and federal authority clients in German, French and Italian

Zurich, Switzerland

- In charge of defining, executing and improving workflow processes and tools for global team (e.g. AGILE, Kanban): increased confidence and efficiency. - Streamlined onboarding curriculum and timeline for security engineers to accelerate their on-call readiness for understaffed complex critical service.- Co-authored manual https://cloud.google.com/certificate-manager/docs/public-ca.- Coordinated launches including launch approvals in collaboration with Software Developers, Operations, Product, Customer Support, Security, Legal, Privacy etc.- Project lead: automated error prone manual workflow via Apps Script.- Responsible for annual and quarterly planning and reporting to stakeholders.

Zurich, Switzlerand

- Supported 2 directors and 360 FTEs leveraging admin tools and understanding of business priorities: calendaring, travel, expenses, space planning, projects.- Coordinated live classes and online learning program for junior leads. Managed courses via learning management system. In charge of quality control.- 2017/18 intern program lead: Drove speedy project submissions for early access to candidate pool, negotiated 30% intern headcount increase to meet team’s needs.- Managed internal events budget (2018: $426’000). Organized various events for team and entire office leveraging advanced spreadsheet skills. (e.g. Authors@Google event, see video below)- Conducted 20+ interviews for global roles, trained and mentored colleagues.- Owned agenda of executive visits up to Senior Vice President

- Supported users of online advertising program and web analysis tool to achieve their business goals; outstanding product knowledge and customer satisfaction.- Created 2 interactive WBTs with strong storytelling and video for the Instructional Design team.- Transformed live course about utilizing Firefox features and plug-ins for AdWords support into global intranet site including learning paths per skill level.- In charge of the German Quality team: Drove onboarding of team members and customer satisfaction by monitoring customer support interactions.- Led the German AdWords Blogs: Doubled subscriptions by frequently publishing quality content in coordination with Marketing, PR and Legal. Launched Twitter.

Customer service, accounts department, editorial office for "Der Jüdische Kalender". Maintained databases and website. Edited German translation of a holocaust biography

The Sprachatlas was a linguistic research project led by Prof. Dr. Werner König ("dtv-Atlas der deutschen Sprache") aiming at mapping the the dialects of the Bavarian district "Bayrisch Schwaben"Contribution to the project:- proofreading and editing texts and maps- mediating between research staff and computer staff- editing the database of 900 respondents of investigation

Planned and taught elementary German courses in cooperation with co-lecturers. Co-authored article "Using the Internet in Elementary College German" (published in Journal of Computer Assisted Language Instruction Consortium CALICO Vol 18/03, 2001)Designed reading plan and taught "Masterpieces of Western Literature through the Renaissance" class.

Cas

Master Of Advanced Studies

Phd

Master

Magister