Liss Twichell Email & Phone Number

Greater Boston

Leading the ADI Research Library to accelerate innovation and empower informed decision-making by providing world-class research services for engineers, scientists, and business leaders throughout the enterprise

Greater Boston

• Led the corporate research library team in aligning offerings with evolving strategic priorities and user needs
• Provided market research consulting in support of the $20 billion acquisition of Maxim Integrated
• Initiated re-platforming and re-branding of the research services portal
• Managed an enterprise content budget of $1 million
• Joined a cross-functional CTO/CPO team responsible for designing a sustainable, scalable continuing technical education system including replicable, agile processes supported by dedicated resources

Wilmington, Massachusetts

• Fostered collaborative relationships with internal stakeholders worldwide, working across functional roles, organizational boundaries, and industry verticals
• Drove changes that led to a 270% increase in usage of library-managed articles and eBooks from 2015 to 2019
• Hired, managed, and supported the professional development of new members of the library team
• Supervised implementation of SSO authentication with top vendors to enhance user experience, security, and segmented needs analysis
• Negotiated enterprise licensing of external technical and market research publications to maximize access, impact, and cost savings
• Directly supported informed decision-making by handling high-impact technical and market research assistance requests

Wilmington, MA

• Launched the first comprehensive survey of employee research needs in 2012
• Implemented a discovery platform that enabled employees to search across millions of previously-siloed subscription articles, conference papers, ebooks, and more from a single search box
• Designed and launched a central market intelligence repository to enable cost-effective intelligence acquisition while maximizing access and business impact
• Developed annual outreach and training plans encompassing on-site and online training sessions, on-demand tutorial videos, and a quarterly newsletter
• Maintained enterprise subscriptions to technical and business research databases used by employees worldwide

Provided in-depth qualitative and quantitative analysis of results from a survey designed in a prior internship at the WPI library - Reviewed results (multiple choice in varied formats and free text response) from 249 respondents - Performed qualitative and quantitative analysis to draw out actionable findings and recommendations based upon the opinions.

Worcester, MA

Worked with the staff of the Gordon Library to complete an initial assessment of a newly-implemented discovery layer, analyzing existing usage and other data and gathering new data via surveys and interviews tailored to the project's purpose.

Cambridge, MA

Assisted the Senior Market Intelligence Analyst with business development and other research projects - Assisted the Senior Research Analyst with reference inquiries - Took responsibility for selected research requests - Provided on-the-spot user instruction - Provided document delivery services to diverse user groups, including technical staff, Draper.

Provided administrative and logistical support to the Corporate Communications and Community Relations Office - Facilitated communication with external media contacts at CNBC and WGBH - Drafted internal communications for publication on the company intranet - Coordinated the scheduling, catering, facilities, and security arrangements for meetings on.

Pursued topical research projects and presented findings to senior staff - Created internal and external documents and presentations for the President - Provided programmatic and logistical support to grow and maintain state-wide partnerships for policy reform - Served as conference coordinator for a statewide summit on High School Redesign - Implemented a.

Provided clerical and administrative support to a staff of six - Worked with senior staff to manage website content - Wrote copy for a weekly advertising campaign - Coordinated internal events for up to 50 people - Drafted memos, letters, minutes, and other documents as requested - Assisted with maintaining video and print collections - Served as first.

Master Of Science, Library And Information Science, Gpa 3.97

Bachelor Of Arts, Writing, 3.89