As a business person , construction professional and experienced negotiator, i am really excited about this new career that will allow me to utilize my experience and help people navigate through the DIFFICULTIES, ANXIETIES and STRESS of INSURANCE CLAIMS."REPRESENTING YOU... THE INSURED" is my biggest motivator in becoming a PUBLIC ADJUSTER. And with the backing and support of the talented professionals at CLAIMS XP that have been negotiating claims on BEHALF OF THE INSURED SINCE 2005, I will be able to service my clients and ensure they are fairly treated by the insurance companies.My experience in construction allows me accurately appraise your damaged buildings, homes, and personal property, as well as account for any utility and income losses (Business, rent etc..)Our Claims adjusters speak 11 languages and no matter how big or small the damages are we are available to assist.

Business Process Management (BPM), Secure Strategic Alliances, Manage and Implement long term Strategy, Manage Succession Plan, Strategic Hiring of Executives and Personnel, Manage Development of 3-5 year Business Plan, Sector and Market Diversification, Manage Internal and External Mentoring Program, Manage CSR initiative (Corporate Social Responsibility), Manage Technology Center of Excellence (BIM, ERP, CRM), Implement Quality Management System

Morganti is an international construction management organization and a general contractor that is Headquartered in Danbury CT. Its US offices are located in Texas, Florida, New York & Massachusetts and its international locations are UAE, KSA, Qatar, Egypt & Jordan. Morganti was acquired by Consolidated Contractors Company ("CCC"), one of the largest international construction firms, headquartered in Athens, Greece. CCC supports Morganti in providing the necessary resources and expertise for meeting our client's construction requirements.My role involves developing systems, setting up controls, and training employees to embrace newly developed processes and adopting them as a culture. My role covers the following disciplines • Implementation of the Morganti Transformation Plan• Information & Telecommunication Systems: (CRM Implementation, ERP Implementation, Construction related technologies (BIM, Estimation & Bid software, Collaboration)• Business Development & Proposal Management• Corporate Marketing, Advertising & Public Relations (Branding and Exposure, Positioning, Website, Social Media and Digital Marketing (SMM, SEM, SEO))• Human Resource, Training, Talent Acquisition & Development, Business Succession• Quality Management Systems • Managing CEO office Activities & Special Projects

Oopgo is a Digital Marketing Intelligence Company that provides companies with complete insight into every customer interaction with industry leading user data capture and visualizations integrated with exclusive access to global competitive and industry trends. • Develop corporate sales strategy • Identify Verticals and establish territories• Global and Local business Dveelopment• Establish & Manage strategic partnerships (US, Australia & Middle East)• Setup Sales processes to ensure a constant flow of traffic through sales pipeline• Develop sales literature, presentations and marketing materials for sales team• Provide leadership, mentoring and training to sales team• Design, implement, and manage sales forecasting, planning, and budgeting processes. • Oversee sales compensation plan administration. Establish sales compensation program rules, policies, and procedures. Skills: Business Development, Sales, International Sales, Channel Management, Solution Selling, Building Strategic Alliances, Marketing, Digital Marketing, Public Relations, SEO, Social Media Marketing,

• Responsible for setting up the new Visitor Promotions department and developing the general procedures and guidelines.• Hiring a team of Visitor promotion officers and coordinators in worldwide divisions• Training and Coaching employees to consistently deliver a strategy that is consistent, exhaustive and fully inclusive• Develop Onsite activities (workshops, matchmaking, etc) as well as Hospitality initiatives for attendees for a unique and valuable experience.• Engage with visitors and understand their needs in order to ensure superior customer satisfaction• Monitor progress of employees and evaluate performance• Enhance team efficiency by coaching, mentoring and constantly motivating team members• Develop a loyalty program to maximize visitor retention and visibility of IFP brand and imageManage the database department across all group divisions• Maximize growth of the database through the addition of new leads• Ensure accuracy, relevance and cleanliness of the data• Train Database employees and monitor their effectivenessSkills: Marketing, Public Relations, Social Media, Developing Strategic Alliances, Visitor Management, Business Intelligence, Digital Marketing, SEO, SEM, Events, Entertainment, Customer Service

• Responsible for all aspects of planning and implementation of production support services to meet the client’s needs. • Thorough understanding of contract scope and requirements • Develop a strong understanding of client’s objectives, budget constraints, risk areas, and technical/production requirements.• Periodically Review and Monitor project costs against budget and profitability• Develop project timeline and organize planning calls with client• Trouble shoot escalated issues with client, Project manager and Department heads and develop corrective action plan• Manage Client expectations, ensure satisfaction and retention.• Engage with client on a regular basis and develop long term working relationship• Liaison between Client and internal groups including Project Manager, Conference Manager and other department heads• Improve overall performance by increasing sales and operating efficiency through lean processes, teamwork and nurturing talent• Review and Monitor project timeline with Project Manager and Department heads• Allocate Resources based on talent and employee effectiveness

Managing the Michigan Division of Alloy Metals.Alloy Metals is a metal service center that specializes in High Temperature and specialty alloys. We cater to the Aerospace, Oil & Gas, Medical, Power Generation and Industrial Markets.• Responsible for the organization, monitoring its performance and reporting results to president and CEO• Set goals and manage programs to achieve them• Responsible for Implementing and Maintaining Quality Standards (ISO 9001 , P&W LCS, AS 9120) and transforming quality to a culture through training and leading by example• Responsible for recruitment, training and development of employees • Responsible for reviewing procedures to ensure efficiency of Operations.• Responsible for preparing annual Operations budget • Development of Effective Sales & Marketing strategies as well as the advertising campaigns that complement these strategies.• Responsible for handling escalated Customer queries and complaints to ensure continual improvement and maximizing customer satisfaction• Responsible for communicating timelines & feature set for new product or version release to the respective team and management.• Liaise with Territory Managers on client requests and designing customer focused strategies to promote business growth• Handle Human Resource operations (Hiring, Firing, Evaluations, Training, Raises, etc)

This role reported to the President of Supra Alloys and was responsible for implementing a quality management system (ISO) for Supra Alloys and Managing the quality team. This role was focused on quality of the organization, processes and employees as opposed to the quality of material that was handled by the materials manager.Duties & Responsibilities:• Implemented ISO 9001:2000 in 2003 and received certification January 2004• Trained employees on the different aspects of the ISO system• Held periodic meetings and training sessions to make the quality management system a culture rather than just a set of rules to follow• Worked with managers to minimize micro managing and maximize employee empowerment• Slowly removed the Barriers set between management/sales and production, and opened effective communication channels between them through regular meetings and status update reports. • Established Quantitative Department Objectives and trained managers on utilizing the tools available to create trends and analyze them• Worked with president and department managers to initiate incentive plans and bonuses that tie into achieving departmental and personal goals (transformed traditional bonus plans into merit based incentives). • Put into effect employee evaluations and trained managers on different means to be effective managers and leaders (employee evaluation, setting up training matrices, leading by example, establishing quantitative personal objectives, setting up job descriptions for their employees and the competencies necessary for every job)

This role reported to the Director of Sales and Marketing of Supra Alloys and was responsible to manage all West Coast sales as well as implement advertising and marketing campaigns for the overall company.Duties & Responsibilities:• Manage existing customers on the west Coast (California, Nevada, Arizona, Oregon, Washington). • Analyzed customer trends and evaluated their needs based on current feedback and historical purchases to grow existing customers.• Cold Called, qualified, and set up dates to visit new prospects• Collected feedback from qualified prospects and analyzed the trends to understand the competitive environment, the needs of the customer, and conditions of the market.• Processed quotes, Sales orders, vendor quotes, purchase orders• Planned and executed sales and marketing strategies for the west coast territory• Purchasing from Vendors and documenting all company vendor inquiries to understand current market prices & replacement costs• Redesigned the Supra Alloys website and Optimized the website for Search engines• Designed all creative for Ads, Post Cards, Business cards, Booths, Brochures, Flyers, Website, and Company Giveaways

Etcom is an integrated 360-degree multicultural communications consultancy - the largest agency of its kind in Australia. As a wholly owned subsidiary of STW Communications and part of the worldwide WPP Group, Etcom has access to one of the strongest media and communications networks in Australia. Australia is a melting pot a variety of communities that are diverse in language, culture, religion, as well as levels of literacy, business ownership, and employment.Account/Client Executive for Ethnic Communications (1998-2000)Duties & Responsibilities:• Working in Liaison with Client Marketing Directors and departments to develop marketing strategies in a number of different languages and targeting groups of different backgrounds (Ex: Australian Taxation’s campaigns sometimes reached 30 languages)• Worked with Translators and Cultural testers in order to develop 360 communication strategies from the ground up as opposed to translating existing mainstream campaigns.• Role required a good understanding of a variety of cultures in the Australian market and their habits, demographics, and purchasing trends in order to develop effective marketing campaigns and avoid cultural • Developed Community Relationships especially with the largest Australian Communities : Chinese (Cantonese & Mandarin), Italian, Greek, Arab, Vietnamese & Hispanic. Dependencies on friends, social networks and community leaders is essential for effective communication in these communities.• Developed relationships with multicultural Media (Radio, Television and Print), and schedule media releases based on community and cultural trends• Managed Campaigns for some very large accounts such as Telstra (Communication, 8 languages), Qantas (Airlines- 6 languages), The National (Banking- 6 languages), ATO (Government-30 Languages), Toyota (Automotive- 2 Languages)