Liswith O. Email & Phone Number

Manager Sales - Why House Sri Lanka & Tanamera EstateWhy House, Galle, Sri Lanka - Luxury Boutique Hotel.Website : https://www.whyhousesrilanka.comTanamera Estate - 100% Beachfront Luxury Boutique VillaWebsite : https://www.tanameraestate.com

Weligama, Southern Province, Lk

Ethul Kotte , Western Province, Lk

* Patta History - An animated edutainment series focusing on teaching the history of Sri Lanka in a fun & exciting way.* https://www.youtube.com/pattahistory* Sun Siyam Resorts - Maldives A short animated video that highlights the best things about Sun Siyam Resorts in the Maldives* https://www.linkedin.com/posts/sun-siyam-resorts_sunsiyam-creativejourney-activity-7169700146350317568-Vlzm * Dubsy - An online platform showcasing one of the greatest Pokemon collections in the world* https://dubsy.com* Paradise Lost - An internal project that was done to showcase the capabilities of our team* https://www.thenescius.com/work/paradiselost * Travel Maldives - An internal project that was done to showcase the capabilities of our team* https://www.thenescius.com/work/travel-maldives* Hexaprotodon - The concept that helped us create Paradise Lost* https://www.instagram.com/hexaprotodon.stories/

Utpatti Records - The Creative Collective : We are connecting creatives with opportunities; with businesses, projects, new exposure platforms and other creatives. - This is the mission.

Managed day-to-day operations and property assets, ensuring efficiency and regulatory compliance.Oversaw financial operations, including budgeting and audits, to uphold fiscal integrity.Streamlined operations to significantly boost productivity and profitability.

Colombo 03, Colombo, Lk

Colombo 03, Colombo, Lk

Initiated the organization's foundation, starting from zero.Developed the website and spearheaded all foundational efforts.Significantly expanded the company's market share and agent network independently, without leveraging previous industry contacts.Demonstrated the capacity to build a successful organization from the ground up, showcasing strong strategic and operational skills.Maintained direct reporting lines to the management team, ensuring alignment with corporate objectives.

Spearheaded B2B sales strategies, driving significant revenue growth.Led the Reservations Team, optimizing booking processes and customer satisfaction.Coordinated closely with the Finance team to reconcile B2B and OTA sales, ensuring accuracy.Oversaw the Marketing Team, enhancing brand visibility and engagement.Sourced and onboarded talented creatives and vendors, enriching our service offerings.Actively represented the company at both local and global B2B events, expanding our network.Initiated the development of SOPs for Operations and Reservations, standardizing best practices.Formulated brand procedures, strengthening our market identity.Designed external communication formats and templates, unifying brand voice.Developed comprehensive reporting formats, enabling effective performance tracking.

Patta History was developed for us to learn about our historical stories in a fun and meaningful way. We draw on inspiration from many different stories and will always try to tell fascinating, objective and well-researched stories from history.

Bukit Merah, Singapore, Sg

The trainer of OV Holidays, every new recruit was trained by me. Built the collateral for a training program which is used. Everything from contracts, to product to supplier negotiations was taught. Product Training / development Procedure and Process training QA operation (emailing, phone calls, etc) Website content management

Colombo 03, Colombo, Lk

The first to build the market called OTHER MARKETS, building ground up, India, Middle East, Hong Kong, Sri Lanka & Middle East markets. I am the initial member who grew it for nearly 5 years of my tenure at Viluxur Holidays.Duties and Responsibilities:Implementing Sales & Marketing strategiesQAProduct Training & development Attendance & Leave approvalsHR related correspondenceCommission SchemeAppraisals Monitoring Key Performance Indicators’sReportingImplementing of new policies and procedures.Over Looking India, Sri Lanka, Middle East, Turkey, Far East, Australia & Far East (for the above) Skills :Excellent communication skillsProactive, Innovative, Flexible, Team Player, and Results OrientedDemonstrate personal integrity, honesty, confidentiality, tact and discretion when dealing with peopleOrganized with quick analytically and planning skillsNumerical skillsCommercial awareness about Maldives tourism industryAbility to handle multiple task and responsibilities at any given timeDecision making skills

Colombo 03, Colombo, Lk

The first to build the market called OTHER MARKETS, building ground up, India, Middle East, Hong Kong, Sri Lanka & Middle East markets. I am the initial member who grew it for nearly 5 years of my tenure at Viluxur Holidays.Duties and Responsibilities: Responsible for answering queries, offers advice and introduce new products to agents.Make quotations for FIT and Groups inquiriesCheck resort availabilityRebooking, follow up on bookings with resortsCheck resort invoices.Prepare Invoices & Vouchers.Follow up on payments from agents and coordinate with Viluxur accounts team.Submit Profit and Lost Report to Executive Director and Managing Director monthly.Communication of Info for Agents and ResortProvide support and assistance ensuring that all travel requirements are handled efficiently.Prepare welcome documents for guest arrivalsCoordinate with Guest Relation Executive for arrivals and departures of guestAssist in airport ground handling if necessaryMaintain excellent relations with agentsSustain good relations with resortsArrange & Conduct FAM trip/ Resort inspectionFollow up FAM reports and update FAM’s on websiteMaintain and update resort photos, information, contracts and on cost rate sheets on serverMake basic flyers for ME, SL, and IN marketMaintenance and publishing on all Viluxur Holidays Social MediaRepresent Viluxur at travel fairs, and other marketing eventsAccountability:Financial Resources -noneInformational Accountability – Rate Sheets, Agents & Resort Data base, Contracts, Resort Photos, ETOS

• Reservations• Client Handling• Airline Payments

Ticketing & Reservations, and Customer Relations

Colombo 02, Western, Lk

At Jetwing Travels as a ticketing and reservations agent.This has lead me o experience of customer care services as well as handling co-operate accounts. Dealing with work pressure the experience of variety has lead me to grow up as an agent.Apart from Client handling, I constructed the proposal for the Website for Jetwing Travels Outbound, along the help for the content of the website.

Served as the Secretary Relations & Memberships: for interns new beginners and coordinating organiser for events.

Hokandara, Lk

I have worked for Sanje Lanka (Pvt) Ltd, which is a leading Document Management company in Sri Lanka situated at No.11/18A, School Avenue, Mahindarama Road, Etul Kotte, in the field of Scanning and archiving. and got the opportunity to handle alone responsibilities from Keeping the Records of daily Volumes work planning, Quality Controlling in data accuracy Meeting the Customer Targets etc. was my best work experience of all.

Travel And Tourism Iata, Travel And Tourism

Education record

Master Of Business Administration - Mba, Project Management