Lital Dagan Email & Phone Number

Center District, Israel

• Lead, define and improve all commercial readiness activities that are required to enable products for sale across enterprise business solutions, by gathering and prioritizing requirements• Ensure effective definition, development, and deployment of business requests in alignment with existing processes across multiple users and systems, from ideation to successful adoption of the new solutions by the business users• Maintain cross-functional/interdepartmental relationships and align expectations with regional leaders as well as key responsible global owners across Align• Working in Agile methodology, demonstrating best practices to advance products and projects within the Enterprise Business Solutions department

• Pursue a holistic view of experience by leading and supporting operational initiatives in search for a smoother and enhanced customer journey• Responsible for regular updates of cross-functional projects and initiatives, against targets, timelines, commitments, and progress on different fronts• Support in change management processes, coordination of solutions/plans with corresponding owners and continuous communication of progress and potential risks• Drive global standardization and harmonization of systems/processes/solutions according to gaps and opportunities analysis, while also considering regional needs and restrictions• Maintain cross-functional/interdepartmental relationships with regional leaders as well as key CX owners across the global Align organization

• Managed a global team of SAP trainers – providing oversight and direction in accordance with current projects and the organization's policies• Planned technical aspects of the training project (training environments, data and users’ creation, etc.) and support ongoing requirement changes to ensure a smooth execution • Built a full training plan, including Train the Trainer sessions and end users training according to project needs, timelines, and geographical restrictions• Coordinated and prioritized tasks, managing timelines, maintaining project plans, and communicating frequently with key stakeholders to report on project’s overall progress

Tel Aviv Area, Israel

• Conducted organizational needs analysis and consequently chose, configured and implemented a new LMS • Instructed and supported learners and admins to best utilize the LMS • Analyzed data & issued reports to optimize learning across the board • Reviewed & edited training materials created by the instructional designers

• Managed cross-company training projects for global teams, including coordination, communication with the vendor regarding expectations, and project success analysis• OCM support for managers and end users in the SAP implementation process• Coordinated SAP pre & post go-live training for end users according to their profiles• Developed online training courses and editor of training materials for SAP• Managed the BI training project from built to implementation – understanding scope and needs, developing training materials and curriculum, coordinating training sessions, training end users, and supporting the implementation process• LMS admin of Teva's Enterprise project

Tel Aviv, Israel

Specialized in helping our clients develop their messages and then deliver them effectively in any setting from a one-on-one conversation with clients/vendors/investors/interviewers to large presentations or high-stakes speaking events. Utilized extensive experience in fundraising, business development, recruitment and sales to teach executives, fundraisers and entrepreneurs how to craft and present a compelling message to accelerate and support ambitious missions.Trained executives, managers and senior level positions effective facilitation tools to enhance every meeting, panel discussion or round-table opportunity.

• Trained sales agents to train clients on how to use the company’s software• Developed training materials for the company’s software• Customer service and tech support for real-time financial info software

• Manager of the writers’ staff including guidance, determining Gantt and quality control• Editor in chief of all written study materials including teaching methods• Teacher of the verbal, quantitative and English parts of the Psychometric test

Master'S Degree, Organizational Consulting And Development

Bachelor'S Degree, Business Management, Sociology And Anthropology