1.Basic work：❑Formulate Alibaba cloud technical service post certification online process specifications, including courseware development standards, video development standards, test question development standards, test paper grey test online standards, certification online update offline standards.❑Cooperate with the production and research team to build a certification system with different directions and levels. 43 job certifications have been created, 150 partners have participated… Show more 1.Basic work：❑Formulate Alibaba cloud technical service post certification online process specifications, including courseware development standards, video development standards, test question development standards, test paper grey test online standards, certification online update offline standards.❑Cooperate with the production and research team to build a certification system with different directions and levels. 43 job certifications have been created, 150 partners have participated in the certification, and 2000+students have obtained skill certification certificates.❑ The lecturers of the joint production and research team developed courses and test question banks, with a total of 1000+courses, 7000+test questions and 20+self developed courses.❑ Review and standardize course materials, such as replacing courseware templates and video clips.❑ Responsible for online learning platform of courses and test questions, establishing learning plans, learning maps and test papers, maintaining and updating, and setting up archiving mechanism.❑ Compile the curriculum, examination outline and certification system specification.2. Training project implementation：❑ Organize and implement training programs, such as pre-sales support, safety production, intelligent voice quality inspection and other training programs. A total of 16 sessions (online & offline) were organized, and the cumulative number of participants was 2000+.❑ Management of the new staff training camp, arrangement of new partners to study and take examinations, and organization of assessment. A total of 340 people entered the camp and 293 graduated, with a graduation rate of 86.2%.❑ Joint certification by three parties, introduction of process standards by third parties, selection, certification and management of cooperative lecturers.3. Management：❑ Assist the supervisor in building a training team in Beijing and manage the entry of new colleagues. Show less

1.Basic work：❑ Online teaching of e-commerce courses for suppliers, such as cooperation process, settlement process, warehousing process, promotion, master and deputy drawings, etc.❑ Analyze the training data of new suppliers and issue an analysis report.❑ Update iteration and optimize courseware.2. Training project implementation：❑ Organize and implement training programs to provide business training for employees within the team, so that they can master all skills and… Show more 1.Basic work：❑ Online teaching of e-commerce courses for suppliers, such as cooperation process, settlement process, warehousing process, promotion, master and deputy drawings, etc.❑ Analyze the training data of new suppliers and issue an analysis report.❑ Update iteration and optimize courseware.2. Training project implementation：❑ Organize and implement training programs to provide business training for employees within the team, so that they can master all skills and improve team work efficiency.❑ Implement the "100 Lecture Forums" project, build a platform for employees to share skills, including part-time lecturer skills collection, teaching invitation, copywriting planning, poster promotion, training organization and feedback.3. Organizational culture:❑ Responsible for organizing cultural activities planning and publicity by the team, such as the "Happy Work" project, and planning activities such as March 8th Women's Day, Thanksgiving Day, Halloween, Christmas, so that employees have a greater sense of belonging. Show less

1. Basic work：❑ Provide business support services in both Chinese and English for sellers selling products on Amazon in the United States through telephone, email and online chat, ranking 25/350+.2. Training related:❑ As an action coach, organize weekly training for new employees to improve their business skills and help them grow.Participate in the preparation and sharing of classic cases of elite face-to-face workshops.❑ Good at knowledge sharing, writing SOP and wiki, and… Show more 1. Basic work：❑ Provide business support services in both Chinese and English for sellers selling products on Amazon in the United States through telephone, email and online chat, ranking 25/350+.2. Training related:❑ As an action coach, organize weekly training for new employees to improve their business skills and help them grow.Participate in the preparation and sharing of classic cases of elite face-to-face workshops.❑ Good at knowledge sharing, writing SOP and wiki, and has won the award of Knowledge share star for many times.❑ Excellent communication skills, won the first place in the skill group in the soft skills competition, and shared experience and scripts.3. Management:❑ Assist in the formation of new teams, assist the team leader to manage a team of 15 people, and manage a small team of 5 people to achieve performance, and achieve the first quarterly performance in a row. Show less