Secretarial and Administrative Support• Provide comprehensive administrative and secretarial support to the Chief Executive (CE) and Deputy Chief Executive (DCE)• Manage schedules and coordinate meetingsOrganizational Development Support• Support organizational development (OD) initiatives to enhance workplace culture and employee engagement• Assist in executing internal communication plans• Organize and coordinate townhall sessions, including logistics and content preparationDraft and edit articles for the HR newsletter, aligning with organizational priorities

Executive and HR Support• Supported Group CEO with administrative tasks and personal errands• Provided HR support across the parent company and three subsidiaries• Managed Group CEO's calendar, travel arrangements, and personal document filingCoordinated travel bookings and processed expense claims efficiently

Financial Consultancy Support• Provided administrative support to ensure efficient team operations• Onboarded and trained new Financial Consultants for seamless integration• Prepared Policy Portfolio Summaries to enhance client understanding• Addressed client inquiries and claims to ensure high satisfaction• Consolidated Production Reports to support decision-making• Designed pictorial guides to simplify processes