Litish Devadiga Email & Phone Number

Bangalore

• Hands on with Cisco ASR Routers, Nexus L2/L3 Switches. • Hands on with ASA Firewalls and F5 Load balancers (LTM)• Hands on with IPSec VPN tunnel implementation and troubleshooting. • Handle customer network issues that were notified by SMARTS (NMS Tool) /NCM (Network Configuration Tool) Watch4net (Reporting Tool) which runs on Windows/Linux platform.• Basic understanding of Openstack, SDN/NFV, Virtualization, Docker and Ansible.• Recommends and utilizes standard internal… Show more • Hands on with Cisco ASR Routers, Nexus L2/L3 Switches. • Hands on with ASA Firewalls and F5 Load balancers (LTM)• Hands on with IPSec VPN tunnel implementation and troubleshooting. • Handle customer network issues that were notified by SMARTS (NMS Tool) /NCM (Network Configuration Tool) Watch4net (Reporting Tool) which runs on Windows/Linux platform.• Basic understanding of Openstack, SDN/NFV, Virtualization, Docker and Ansible.• Recommends and utilizes standard internal and external diagnostic test equipment and product trace and logging procedures; provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other EMC Technical Support co-workers as appropriate.• Coaching/Mentoring the team members for the technical assistance, products, processes and procedures.• Backlog analysis and reporting to the first line Manager for the Problem Management and fault controlling.• Managing the escalation process for both technical and management escalations ensuring that all escalations take place in required timescales to ensure optimum service levels.• Lead Engineer with Network operations for India COE for virtustream. It is Global team and support customers 24/7 for all US/EMEA and APJ. We are managing close to 17 DCs across the globe. Responsible for design and Implementation of network Infra. Troubleshoot all incidents/service requests from customer/other platform and application teams.• Deliver 100 % uptime and customer service level agreement (SLA) compliance operations SLAs• Coordinate with all other platform and applications team to drive platform Stability and take collaboration initiatives to improve.• Provide oversight and guidance to the team for a variety of projects/ new initiatives and lead from the front. Show less

Supporting and troubleshooting issues for IP VPN and MPLS VPN & Internet based connectivity. Troubleshooting of Frame-relay, ATM and ISDN connections.Troubleshooting the configuration issue of routers and switches.Troubleshooting the transmission issues in a networkWork on escalated trouble tickets and complex issues.Dealt with network issues related to Interface erroring, latency issues, packet loss etcCoordinating with Telco's for rectifying the transmission… Show more Supporting and troubleshooting issues for IP VPN and MPLS VPN & Internet based connectivity. Troubleshooting of Frame-relay, ATM and ISDN connections.Troubleshooting the configuration issue of routers and switches.Troubleshooting the transmission issues in a networkWork on escalated trouble tickets and complex issues.Dealt with network issues related to Interface erroring, latency issues, packet loss etcCoordinating with Telco's for rectifying the transmission issues.Responsible for Repeated fault analysis of recurring network issues and recommending permanent solutions to resolve them. Also responsible for escalated cases from the first line team.Level 1 & Level 2 support of THUS MPLS IPVPN and DSL/Broadband networks which includes MPLS L3 & L2 VPN Services. Show less

Network Control Group Managing network performance, uptimes, and additions/changes on the network.Thorough understanding of basic telecommunication (E1/T1,DS3,STM1/4)Troubleshooting of different routing Protocols such as Static, RIP, EIGRP, OSPF and BGP.Attending customer site for maintaining relations with customers which in terms is a benefit for my company.Coordinating with Indian Telco's to resolve the Transmission Issues.Maintaining database of the customer… Show more Network Control Group Managing network performance, uptimes, and additions/changes on the network.Thorough understanding of basic telecommunication (E1/T1,DS3,STM1/4)Troubleshooting of different routing Protocols such as Static, RIP, EIGRP, OSPF and BGP.Attending customer site for maintaining relations with customers which in terms is a benefit for my company.Coordinating with Indian Telco's to resolve the Transmission Issues.Maintaining database of the customer connectivity, which includes details of the IP given to the customer, the Network Diagram of the setup and general details of the customer. Scheduled Backup tests of the Last Mile. Show less

Worked as backup Team Leader to coordinate with all the Field Engineers.Installation and maintenance of Point to Point and Point to Multipoint Wireless Radios. (Radwin Win link 1000, Infinite, Firepro, Maksat, Airspan).Troubleshooting of RF Devices.Basic configuration/troubleshooting of Cisco and Quid way Routers. Configuration and Installation of the Cisco VOIP Phones for Vijaya Bank's Project.

Bca; Bachelor Of Computer Applications

Bca, Computer Applications

Diploma, Electronics And Communications

Diploma, Electronics And Communication

Sslc

Sslc