Litty Thomas Email & Phone Number

Dubai, United Arab Emirates

Company Secretariat and Legal

Dubai, United Arab Emirates

• Am providing essential administrative and office support and assisting in the delivery of an exemplary visitor experience during Expo 2020.• Creating, updating and uploading rosters for 280 contractor staff from 13 Venues , Expo staff and Volunteers according to venue specifications and requirements.• Managing of high traffic venue and calendar bookings for multiple venues and tour confirmations for high profile delegations and VIP’s.• Liaise and resolve all issues relating with internal and external clients• Generating reports, Data collection and recording along with managing the logistical and safety needs of the department.• Initiated incident and maintenance reports and follow up on them to completion.• Maintaining training calendars and create training material on PowerPoint.• Ordering items on SAP through internal and external vendors and ensuring supply of all essential items remain in stock.

Dubai, United Arab Emirates

• Lido/Flight Planning exposure-data maintenance, CoNOTAM creation/deletion and flight plan generation as and when required for completion of checklists prior to actual operation.• Worked as a team requesting overflight permissions from countries for winter and summer schedules.• Produced and created the drafting of critical documentation and specific tailored charts for aircrafts required for Company Crew Information, Special Crew briefs and Tempo charts. • Managed timely downloads and updates (bi-weekly/monthly) of charts and on-board aircraft devices like iPad, laptops and databases by replacing, planning and updating disks, and other documentation/application suites, while maintaining a traceability of process and aiding, in co- ordination with AIS and Engineering.• Controlled the logistical process of urgent requirements from flight crew; for replacement of flight documentation; which is critical to the safety of flight.• Ensured a staffing roster is created and maintained each week to make sure that sufficient staff are available to maintain; Aircraft Route Manuals; and to complete invoice verifications.• Supervise; control and conduct on the job training for staff.• Creation of Company Crew Information (CCI), Operating Manual (OMC) documentation and specific tailored charts for 777 and 380 aircrafts.• Timely download and updates (bi-weekly/monthly) of eRouteManual (electronic charts) on-board aircraft in Class 1 and 2 Electronic Flight Bags (EFBs), Airport Mapping Database (AMDB) , Connected Flight Deck (CFD) by replacing, planning and updating floppy disks, devices and other documentation/application suites, while maintaining a traceability of process and providing assistance to Line Maintenance for the timely completion of the Engineering Order (EO),in co- ordination with AIS and Engineering.

Dubai, United Arab Emirates

• Focal point with Dubai and external ATC companies in organizing Cockpit Familiarization Flights in co-ordination with various entities (NZAA, NATS, Air services Australia ,GCAA etc ) to ensure highest security protocols are followed.• Responsibilities included administrative support to all Flight Operations Support staff ( 113 staff, including VP and 7 Managers). Ensured that company & departmental administrative rules & regulations are adhered to. Provided support & co-ordination to the department in order to meet departmental objectives in a timely and efficient manner.• Used ORACLE systems to order departmental necessities with internal and external vendors and suppliers.• Managed HR related duties for departmental staff with utmost discretion.• Processed and validated all the duty travel expenses and receipts presented by staff going on official trips and other purchases related to the department.• Developed a new organized filing system and improved various processes.• Organized conferences and meetings including all attendees travel arrangements, hotel reservations, giveaways and conference room bookings.• Handled crucial and critical application of high security airport ramp passes and Airport driving permits that included handling of sensitive personal data and information• Calculation of staff overtime, Leave and attendance checks and creation of rosters, implementation of workflow and productivity improvement.• Handled all calls and visitors to the Vice President, prepared memos, letters and minutes in an efficient and courteous manner.

Dubai, United Arab Emirates

-Update of LIDO charts on aircrafts, produce tailored Trips Kits, and crew briefing documentation for all scheduled and non-scheduled (charter, ferry, delivery, or extra) flights to ensure safe and legal operations. -Supplement charting requirements both paper/electronic to Emirates Skycargo in parallel to the growing expansion plan for Emirates' scheduled freighter operations.-Reconcile overflight charges on incoming invoices to avoid liability due to over-charging and raise discrepancy claims on invoices.-Monitor, coordinate, control and revise data in LIDO manuals, Aeronautical Information Publications (AIPs), Aeronautical Information Circulars (AICs), Notices to Airmen (NOTAMs), and other reference documents, for both line & simulator operations.

Dubai, United Arab Emirates

-Check-in and boarding for various airlines (AF,BA, LH,CX, etc) in T1 Dubai Airport. -Responsibilities include Document verification, passenger profiling, customer service. -Handling of VIP passengers.-Finding solutions and solving issues that arise due to various problems like baggage, dangerous goods, Visa checks-Handling of transfer desk and Cashier at excess baggage counters.

Dubai, United Arab Emirates

Sales and customer service role. Conversion and merging of ANZ Grindlays Bank customers into Standard Chartered.

Bachelors Degree In Commerce

Bachelors In Commerce, Business/Commerce, General