• Identified software testing requirements for a client as an opportunity, proposing new business requirements and leading the collaboration, resulting in a 15% annual revenue increase.• Took initiative to identify a business opportunity with a new software project client, leading to business expansion into a new city and a 10% revenue increase.• Reviewed and Monitored business accounts’ revenue and expenditure data monthly to ensure the company’s gross margin benchmark was met. • Assessed contracts and agreements to negotiate project costs for new clients and renewals of existing ones.• Defined objectives to scope and prioritize resource allocation by internal departments according to project delivery requirements for 3 clients, supporting business growth.• Maintained relationships with existing IT clients for ongoing projects by proactively sharing relevant information, and taking ownership of problems to ensure timely resolution.

• Managed the project roadmap of the language globalization feature for Android software across different teams to secure timely releases. • Prioritized third-party vendor integration for language localization in new market introduction projects to expand company’s business map, covering South American countries. • Anticipated a lack of language testing infrastructure and promoted the development of localization feature releases by the DevOps team, speeding up project completion by 25%. • Generated retrospective reports and summarized valuable project experiences, enriching project documentation data in the company. • Managed the entire process of the project’s lifespan by establishing project teams, setting milestones, formulating operational strategies, making plans, and coordinating all resources to achieve project objectives.• Reviewed suppliers’ performances and quality feedback metrics from marketing teams to optimize the number of third-party vendors according to company’s business scale, resulting in a 3% increase in cost efficiency compared to the previous year.

• Surpassed annual sales goals by over 35% for two consecutive years using active listening andcommunication skills to better fulfill customers’ needs.• Interacted with clients to explore new business development opportunities, grew business, and built long-term relationships which helped in establishing 2 new projects.• Oversaw internal teams of mechanics to ensure quality repairs and facilitated greater customer satisfaction.

• Organized and led project kick off, requirement analysis, process design, release, and other related activities by applying project management skills.• Monitored the whole project progress, set checkpoints, and aligned internal resources which helped to meet the efficiency and quality requirements.• Boosted project teams’ morale during project deliveries through the effective use of leadership and teamwork skills.• Analyzed project data and created project reports to present to senior leadership at weekly staff meetings.