Liu Qing Email and Phone Number
Liu Qing work email
- Valid
- Valid
- Valid
Liu Qing personal email
Technology & customer is my passion. I am currently working as a senior escalation engineer at Microsoft Customer Service & Support. I help customer to be success on "Microsoft Cloud"
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
-
Sr Technical Advis And Sr. Escalation EngineerMicrosoftShanghai, China
-
Sr Technical Advis & Sr. Escalation Engineer微软(中国)有限公司 Apr 2020 - PresentShanghaiCurrently supporting both Microsoft Azure and Microsoft Azure China as part of the Microsoft Azure Rapid Response team. Supporting Azure Infra, compute, network, storage and all tier 2 service on top of that. Collaborate with our Operations and Product Groups to ensure fast resolution to customer issues in Microsoft Azure.Provide proactive support for Azure Rapid Response customers to help drive successful Microsoft Azure consumption. Perform both live and post-mortem debugging of Network, Compute, Storage related issue using publicly available tools (Wireshark, Fiddler, Windbg, Procmon etc) or internal devops tools. Write internal tool (mostly PowerShell script) to meet fast response support needs -
Senior Escalation EngineerMicrosoft Oct 2015 - Apr 2020Shanghai City, ChinaStart new Era and deep focus on Windows Azure Support for Key Premier accounts. Understand Windows Azure and know how Network/Computer/Fabric/Storage works in Azure DatacenterHelp customer resolve complex issue (break/fix, performance, configuration) on Windows Azure, e2e troubleshooting skills including fabric, computer, network (express route, virtual network, software load balancer, traffic manager and etc), web app, cloud service, redis cache, application gateway and etc
-
Senior Program ManagerMicrosoft Jul 2011 - Sep 2015Shanghai City, ChinaI work as a cloud architect in the Customer Architecture & Technology Team at Microsoft China. I am part of an elite group of architects who work with large enterprises to help implement the cloud journey with Microsoft Azure platform. My responsibility includesa. Manage relationship with customer key technical decision maker. Help them understand Azure architecture and create or convert current application to Cloud app architecture. b. Work with Product team and provide product feedback from customer project pain point and issue on Windows Azurec. Work with Product team in azure release cycle and speed up workload feature deployment on Mooncaked. Help on cloud platform validation on Windows Azure China instance. In my team, I am also leading a few side projects includesa. Develop solution accelerator on azure, help customer to better leverage Azure PaaS technology b. Maintenance Internal tools, lab resource, process, reporting for business update. c. Manage visit center for hippo account executive visit
-
Lab ManagerMicrosoft May 2007 - Jul 2011ShanghaiDesigin/build/support Microsoft Server tools & business China Lab in shanghai/beijing, Support lab infrastructure about 1500++ serversBuild up lab automation tool "VStorm" & "VStormLite" for engineer auto-deploy VM and test environment in the Lab. Lead & Complete Microsoft Shanghai lab relocation project in 2010 and 2011 for moving 1500+ server between two buildings in 48 hours with zero business impact on productivity.
-
Technical LeaderMicrosoft China 2002 - 2007Shanghai City, ChinaSupport Windows Product, diagnose complex issues under tough situation, find out solution with minor cost & implementation efforts. Debug issue at source code level and prepare proposal fix for QFEspecialty, customer support for top OEM customer Lenovo in China, build OPK ,Launch XP/Windows Vista manufactory process,Take escalation case from colleague and manage customer relationship. recover d-sat customer.
-
Senior Support EngineerMicrosoft Jun 1999 - 2002Shanghai City, ChinaSupport Engineer, Microsoft Windows Server Client & Internet Explorer, troubleshooting, debugging, scriptingspecialty. Windows Setup/Debugging, Proxy Server, ISA 2000Network , Network monitoring
-
InternMicrosoft Jul 1998 - Jun 1999Shanghai City, ChinaMicrosoft GCRSC Lab intern , Build Windows NT Cluster test environment. Build Windows NT Terminal Edition test environment. Manage Lab facility Support Microsoft Windows Client , Windows 95/Windows 95 OSR/Windows 98 Hardware, solve technical issue via customer phone
Liu Qing Skills
Liu Qing Education Details
-
Business Administration And Management, General -
Dajing Middle School
Frequently Asked Questions about Liu Qing
What company does Liu Qing work for?
Liu Qing works for Microsoft
What is Liu Qing's role at the current company?
Liu Qing's current role is Sr Technical Advis and Sr. Escalation Engineer.
What is Liu Qing's email address?
Liu Qing's email address is ql****@****oft.com
What schools did Liu Qing attend?
Liu Qing attended East China Normal University, Dajing Middle School.
What skills is Liu Qing known for?
Liu Qing has skills like Software Project Management, Distributed Systems, Saas, Agile Methodologies, Windows, Windows Server, Enterprise Software, Microsoft Sql Server, Networking, Microsoft Azure, Software Engineering, Software Design.
Who are Liu Qing's colleagues?
Liu Qing's colleagues are Vitaly Gorbenko, Jaqueline Santos, Shazad Azimulla, Shefali Singh, 李普洪, Dylan Hand, K D.
Not the Liu Qing you were looking for?
-
1yahoo.com.cn
-
2gmail.com, gmail.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial