Bin Liu Email & Phone Number

Wheaton, Il, Us

Hickory, North Carolina, Us

Hickory, North Carolina, Us

Mclean, Va, Us

DIGITAL MANAGEMENT INC., Lincolnshire, ILA leading provider offering most comprehensive mobile computing solutions and services for smart devices to hundreds global commercial clients and all fifteen U.S. Federal Departments.Mobility Solutions Engineer 2012 - 2016Provide solutions for enterprise mobility management services with more than 500,000 devices. • Setup, configure, secure and manage mobility infrastructure, devices, apps and data for enterprise customers with MDM (Mobile Device Management) solutions like MobileIron (Vodafone), AirWatch, Soti, MaaS360, XenMobile, Boxton, McAfee EMM, GO!Enterprise and 3LM. • Deploy large scale mobile device with Apple DEP and Google for Works. • Coordinate enterprise customers’ messaging system migration, day-to-day management and troubleshooting with the above MDM solutions integrated with cloud-based Gmail, Office 365 or on-Premise Microsoft Exchange, IBM Lotus Note, Blackberry BES and Good for Enterprise. • Monitor system performance and key services status, screen log files and generate daily report via Power Shell Scripting. • Troubleshoot device configurations with multiple platforms including iOS (iPhone/iPad), Android phone/tablet, RIM Blackberry, Microsoft Windows Mobile phone. Email client support like TouchDown and Native email configuration for Android devices, Exchange Mail for iOS, Enterprise mail for Blackberry.

Chicago, Illinois, Us

Provided IT support to enterprise customers focused on day-to-day usage and trouble shooting.• Increased sales through pre-sale/certificating trial support to Fortune 100 companies and provided complete solutions for Enterprises IT administrators via variety means like white paper, FAQ and consulting conference calls. Achieved by setting ActiveSync email/contacts/calendar, personal certificate in Wi-Fi/VPN connection and provisioning device with Mobile Device Management (MDM) solutions like MobileIron, 3LM and MaaS360. • Eliminated software defects by thoroughly testing prototype mobile devices and software maintenance releases against a Lab designed and maintained with XenServer virtual environment to simulate enterprise environment. Leveraged Windows AD and Exchange 2010/2007/2003 servers as well as other common enterprise components like Cisco/Juniper VPN gateways, Wi-Fi AP, Ubuntu Squid Proxy server, and VoIP solutions. • Improved customers’ satisfaction and loyalty by dramatically shortening the on-call time and providing precise solutions. Identified common issues and conducted training to call center Level 2/3 support representatives. • Reduced operation cost, avoided large-scale returns from customers by quickly resolving incidents or providing workarounds for any challenging conflicts from Customers’ IT environments.

An IT solutions company offering system integration for government and private sectors. System Engineer 2000 – 2010.Implemented information systems, provided effective solutions and completed projects in a timely manner.• Designed, deployed, and supported Cisco VoIP Phone system (Cisco CME4.2) and coordinated with ISP to implement T1 WAN. Designed call flow, configured site to site calling, multiple Auto Attendants with Calling Queue, voice mailboxes and email notifications. Conducted VoIP system training classes to end users and local administrators.• Deployed and provided technical solution for EVA/MSA SAN with HP Fiber Switch.• Performed LAN Administration for Novanis’ Chicago and Springfield offices (remotely), including multi-domain email servers, DNS servers, Web servers for the company’s Web hosting services (Windows IIS and outsourced hosting service) and other services like DHCP, QoS, VLAN, FTP and Firewall.• Compiled VMware Capacity Planning Report. • Provided hardware maintenance for government agencies on servers, tape libraries, switches, Desktop support and Lexmark/HP Laser/Inkjet.• Provided Network consulting, System analysis, LAN design and implementation. PC and Network maintenance and troubleshooting, as well as providing systems support for various government and private clients. • Acted as technical liaison between sales personnel and oversea branch office personnel to meet customers' requirements of quality, cost, and schedule.• Partnered with sales/business team to compile proposals and bids.

Sydney, New South Wales, Au

Served as Business Advisor in IT area. • Implemented system hardware/software upgrade in all seven offices in China. Including an upgrade from IBM Server 700 to Compaq Proliant Server, from Windows NT 3.51 to NT4. Installed Lexmark Laser and Inkjet printers, installed corporate software (NT4, MS Office 97/2000), Client information System database, and Outlook on IBM desktop workstations and laptops. • Provided technical support to all LAN administrators. Remotely monitored server status, such as e-mail system, daily backup and WAN link connections. • Conducted training classes on NT 4.0, Outlook 97, MS Office 97, and RAS (Remote Access Service) to both LAN administrators and end-users. Various programming and support positions. (Java, C++, Python, Visual Basic and etc.)

Master Of Science, Electrical And Computer Engineering

Bachelor Of Science (Bs), Computer Science