Jiajun Liu Email & Phone Number

Sydney, Nsw, Au

Responsible for connecting with senior stakeholders to gather their requirements for dashboards and reports and work closely with business teams to understand thier reporting needs, and translate those requirements into effective visualization and reports.Additionally, I will be responsible for managing the security access,and taking ownership of the visualization asset, e.g., dataflow, datasets, lenses, charts.1. Meeting with senior stake holders to understand their dashboard and reporting requirements.Develop a deep understanding of the business, and work collaboratively with teams to ensure that the reports and dashboards produced are both relevant and impactful.2. Design and develop dashboards and reports using CRM Aanlytics(Formerly Tableau CRM), and PowerBI. Ensure that dashboards and reports are accurate, actionable, and meet the needs of the stakeholders.3. Continuously review and optimize the dashboards and reports to ensure they remain relevant and effective.4. Deliver unique business needs and build the report/dashboard using SAQL, and PowerBI DAX.5. Ensure compliance with access requirements within investment banking.6. Take owwnership of visualization assets from the get-go, including lenses, charts, dashboards, data flows and datasets.

Sydney, Nsw, Au

Working with developer to provide development support, respond to ad hoc data requests, and write SQL queries to extract data from Salesforce. Also, audit Salesforce data regularly to ensure accuracy and completeness.1. Data quality Management, ensures that the data within Salesforce is accurate, complete, and up-to-date. Perform regular data audits to identify and correct errors or inconsistencies in the data. 2. Record management, managing large volumes of data within Salesforce. This involves bulk updates, deleting or creating records, and ensuring that records comply with backend data structure and tech requirements.3. Salesforce Development support, work closely with salesforce developers to analyze the potential impact of updates or changes to the system and determine the data update that would be required to support these changes.4. Ad hoc Data Requests: respond promptly to ad hoc data requests from senior management. Quickly gather and analyze data to identify trends and patterns, then present findings clearly and concisely.5. SQL Data Export, write the SQL queries to extract the data from Salesforce using Workbench.

Atlanta, Georgia, Us

Perform merchandising service activities and bay plan maintenance. Executed merchandising project, seasonal bay reset. Collaborated and maintained relationships with departments associates.

Gainesville, Fl, Us

Worked with career success team updating and maintaining student database. Created data visualization using Tableau and Jupyter Notebook to analyze weekly event performance and student engagement. Participated in the diversity project to help identify underserved minorities.

Austin, Tx, Us

• Researched prospective customers using CRM software to identify new sales opportunities. Adopted cold outreach via phone and email; sent out flyers and posters created by PowerPoint, Word, Page.• Analyzed and researched market conditions, provide real estate consultation and Comparative Market Analysis reports using Matrix and Realtor Property Resource tools.• Collaborated with the loan processor, realtor, and home inspector to facilitate transactions. Guide client using excel to allocate the cost of a house payment and implemented negotiation strategies which successfully reduced purchased price by 7%.• Learned loan application producers and organized financial documents. Understand contract terms and conditions. Implemented Customer Relationship Management which included take extra steps to follow up after closing.

• Trained new tourguider in local branch Miami, including translation, public speaking, sales technique, emergency handling procedure, and route planning. • Led group tours at every level of the company’s operation, from high end small private to larger mix groups bus tours, typically 40 to 50 people and specialized in larger mixed groups bus tours. Formulated airport drop off distribution strategy increased operation efficiency. • Involved in the redevelopment of tour router. Achieved an increased booking by 17% and improved customer satisfaction rate. Expanded product line and enhanced company revenue. • Individually achieved a high customer satisfaction rate and received over 17 good reviews. Which exceeds the selling goal by 20%.

Master'S Degree, Computer Science

Bachelor Of Business Administration - Bba, Computer And Information Sciences, General

Associate Of Arts - Aa, General Education