Head Of Application Operation
CurrentProvide solution to resolve and accommodate ERHA clinics operation request & clinic expansion.Deliver 7/12 service to more than 100 ERHA clinics nationwide for better customer satisfaction.Manage Operation Team to provide technical support and troubleshooting problems with hardware and software applications.Establish standards for computer system performance based on usage requirements.Planning and coordinating the deployment of new enterprise software applications across an organization.Create reports on performance metrics in order to identify opportunities for improvement.Help project managers manage their projects by ensuring they have the necessary resources and information to succeed.Provide technical support to end users through communication, training, and troubleshooting.Conduct research on emerging technologies and recommending new solutions to improve productivity or efficiency.