Provide solution to resolve and accommodate ERHA clinics operation request & clinic expansion.Deliver 7/12 service to more than 100 ERHA clinics nationwide for better customer satisfaction.Manage Operation Team to provide technical support and troubleshooting problems with hardware and software applications.Establish standards for computer system performance based on usage requirements.Planning and coordinating the deployment of new enterprise software applications across an organization.Create reports on performance metrics in order to identify opportunities for improvement.Help project managers manage their projects by ensuring they have the necessary resources and information to succeed.Provide technical support to end users through communication, training, and troubleshooting.Conduct research on emerging technologies and recommending new solutions to improve productivity or efficiency.

Manage daily operations related to IT.Supervise Core System Development to Third Party Vendor (PT INOVASI MITRA SEJATI) * Analyze business needs, create Change Request and Enhancement tickets submitted to vendors * Analyze and generate SQL Query Script to support business and user needs, supervise vendor to create reports using the script given * Troubleshooting Core System errors & bugs related to SQL scripts * Manage error & bug tickets and follow up vendor for the progress * Manage Change Data Requests related to data integrity Manage Non-Core System (both in-house & third party vendor) * Manage & maintain Corporate Website Project (www.mncleasing.com) * Manage & maintain Mobile Project (MNC Leasing Mobile App) * Supervise in-house programmers with non-core system projectsEngage MNC Group Cloud Team for network infrastructure & cloud servers to provide high availability of IT Infrastucture.

Manage IT operations, make sure everything is running well :* Enable and manage IT Internal development function (from outsourcing IT support to internal IT Organization)* Maintain on going applications and assist company to implement third party system applications, ensure the usage (user and data) is on track* Lead Programmer to develop Finance and Accounting System to integrate with vendor system application* Supervise supporting team on troubleshooting network, servers & user hardwares* Manage connectivity with sister companies on different sites* Accomplishes financial objectives by evaluating current technologies, forecasting requirements, preparing an annual budget, scheduling expenditures

Develop integrated system for :* Internal operations (marketing & traffic)* Media (advertising scheduling, purchase order to advertising media, ads actual reports)* Finance (Account Payable, Account Receivable)* Accounting (from entry point to reporting)* Office automation (time attendance, personal leave, benefits, timesheets, assets, etc.)Develop Sister Company’s systems (until 2010) for :* Pariwaraniaga Nusantara (advertising agency)* Clara’s Cakes and Cookies (cake delivery & retail)* Pregel, Gelati Divini (retail)* Cakram Magazine (publishing)Lead programmers developing applicationsManage Support Team for hardware troubleshootingManage Network Engineer for developing network, servers (mail, proxy, dns, etc.)Recommend Hardware Purchasing to Finance Director

Creating application using Visual Basic 6 and mySQL database for Duta Fashion, a retail company with several stores over Jakarta :1. Head Office applications : Inventory System (Incoming & Outgoing Inventory from suppliers and from/to stores, Inventory Report, Inventory Mutation, Stock Opname, etc.), Sales Reports (Store Detail & Summary), Export/Import data from/to stores2. Store applications : Inventory System like Head Office systems, POS (including returns/exchange from customers), Employee Attendance, Sales Reports, Export/Import data from/to Head Office