Set new milestones in customer service excellence with real time visitor monitoring and live chat software from Live2support. Our customer support solution adds state-of-the-art chat capability to your web site 24X7x365. Your customers can chat with you as often as they wish and for as long as they want and eventually help you build a loyal customer base. Your chat operators can initiate chat sessions when a customer arrives on your website and direct them to specific web pages that expedite conversion. Our advanced-level customization features let you assign chat windows individually to various departments within your company such as sales, shipping and customer satisfaction.In-built site analytics lets you record where your site visitors are arriving from, duration of the visit, IP address, geographical location and the time of the visit. Proactively extend a chat invitation to announce a sale or product promotion on your website. You can even direct your customers to relevant web pages using our push page technology. The software is compatible with all web browsers. Install live chat in less than ten minutes by embedding a short HTML code on those web pages that are to be chat enabled, upload these pages and run.Key Features of Live2Support Live Chat Software:* Real time traffic Monitoring * Get Visitors Geo Location* 24/7 Customer Support * Customized visitor Chat window and Chat Icon * Complete Visitor Statistics Log * File Transfer during chat * Call Back & Call Back History* Canned Message for Faster Reply* Saved chat history to track previous conversations* Web Based Interface* Post Chat Survey* Multiple language support* iPhone and Android mobile interface* CRM, CMS and E-commerce Integration* Hits Log* Multi platform support* Built-in admin interface* Chat transfer facility between agents* Online / offline status message* Typing indicator