Eric Livingston Email & Phone Number

Redmond, Washington, Us

+ Built and stood up executable anti-corruption compliance standards to ensure they were understood and executed to meet Microsoft’s partner compliance requirements at the global level + Addressed gaps in legacy foundation policies and processes by drafting, vetting and launching new execution/Proof of Execution guidance and requirements+ Actions above increased on-time completion of partner anti-corruption controls by 200% while quadrupling the number of partners that provided accurate Proof of Execution evidence

Redmond, Washington, Us

Coordinated roll out and onboarding of Microsoft’s manufacturing industry’s Artificial Intelligence go-to-market strategy across 25 Strategic & Enterprise level clients

Redmond, Washington, Us

+ Developed execution plans to transition native licenses of customers of MS-acquired products to MS Cloud & Enterprise equivalents for ~2,500 accounts totaling nearly $20M of revenue+ Enabled recovery of over $4M in unbilled revenue through awareness of cross-organization process gaps resulting in enhanced invoicing capabilities+ Built an automated audit, prioritization, and reporting tool (via MS PowerBI & Flow) enabling digital monitoring of work portfolios from an individual to organization level

Daejeon, Kr

+ Developed equipment specifications and strategy to double manufacturing capacity of EV coolant commodities + Scoped and managed execution of large CapEx projects (~$15M combined value)+ Reported project phase/gate reviews ensuring milestones were met and roadblocks had alternate resolution paths+ Coordinated design changes and dependencies with prototype and production supplier base to ensure latest design revisions were accounted for

Redmond, Washington, Us

Led publication of time and geo-sensitive content across 96 global Microsoft.com sites by remotely managing 3 offshore content creation and publication teams

Redmond, Washington, Us

+ Go-to-Market: Developed go-to-market proposals for hardware subscriptions supporting hybrid on-prem/cloud-enabled data warehousing products+ Operations: Defined planning and launch phase exit criteria and KPIs for new product offerings+ Portfolio Management: Ensured alignment of short and long-term strategies across entire organization’s critical partners

Redmond, Washington, Us

+ Liaison: Translated client business requirements to an operations-consumable and actionable format+ Cost Savings: Reduced COGS by developing scalable, world-wide electronic and physical software fulfillment strategies + Capability Development: Assessed current operational capabilities versus future client needs to develop both interim and long-term solutions

Redmond, Washington, Us

+ Licensing: SME for Volume Licensing policies and programs and how they translate to global software and fulfillment pricelists+ Product Launch: Ops launch lead for Server & Tool products including 3 versions of SQL Server, Windows Server and dozens of M&A products and offerings+ Educating: Led workshops to train PMs how to identify and assess project risks, issues, and critical customer scenarios then develop and implement mitigation strategies

Plymouth, Mi, Us

+ Managed client relationships on large-scale die and stamping projects + Established stakeholder alignment for project’s timing, deliverables & change request impacts+ Streamlined org-wide customer facing communication tools + Managed product engineering and quality documentation including DFMEA, PFMEA & PPAP

+ Full lifecycle development of seating mechanisms and components for a tier two automotive supplier.+ Managed customer and supplier expectations related to project timing and quality requirements.+ Review and approval (or rejection) of design specification modification proposals received from injection molded plastics and metal stamping suppliers.+ Managed and maintained customer and supplier product quality documentation of design, development and lifecycle testing plans.+ Implemented design and development of preproduction and run-at-rate manufacturing processes for multiple, concurrently manufactured products.

Cork, Ireland, Ie

+ Led end-to-end lifecycle testing for new seat design proposals for Ford light-duty trucks and SUVs.+ Drafted product design testing Statements of Work for complete seat designs based on National Highway Traffic Safety Administration (NHTSA) standards.+ Owned development and presentation of engineering design improvement proposals for seating components for a tier one automotive suppliers.+ Managed customer and supplier expectations related to project timing and quality requirements.