Setup and maintenance of projects using the Medallia CX platform.Clients worked for: Volkswagen UK, Direct Line Group, DHL

As part of Project IVI NGO, my role was to instruct and familiarize students in the use on Linux for general and Networking purposes.

Work with US team on survey design and specifications.Build surveys using a custom Python platform with HTML, CSS & JavaScript (jQuery) functionality.Responsibilities:- set up and take care of high-complexity/sensitive projects with a big impact- update and fix existing trackers- create new widgets and functionality using jQuery- create automation for trackers and repetitive processes using Python- create custom script according to client needs- customize HTML pages using jQuery and CSS- test survey logic to ensure that it is error free- liaise with internal clients, advise on best practice and assisting with problem solving- train and support juniors and new employees- work with precision and accuracy- manage workflow as backup Team Lead for US team

Use Python Pandas and PPTX libraries to build automated software for data reporting.

Qualitative social researcher:- Identifying suitable interview subjects- Obtaining and transcribing interviewsProject: „Case Vii. Diversitatea culturala a spatiilor de locuit din Bucuresti si imprejurimi”

Database building (SPSS)Quantitative analysis (SPSS & Excell)Report designer (PPT)Project: „Suntem generatia in miscare”

- Quantitative analysis (SPSS & Excell)- Qualitative analysis- Report creation (PPT)- Database building & managing (SPSS)- Field team coordinator & data quality assurance- Focus group interviewerClients: • Bucharest Otopeni Airport• Romanian Ministry of Education• Romanian Ministry of Youth and Sport• Romanian Television (TVR)