During my 10-year tenure at BMG Company, I embarked on a dynamic journey that saw me evolve from a skilled Developer to a seasoned Team Lead and eventually into an integral part of the company's internal staff. My multifaceted role encompassed spearheading numerous website projects, managing challenging client relationships, and playing a pivotal role in establishing the company's own website outsourcing division.Key Achievements:Development Excellence: Commenced my journey as a Developer, contributing to the success of various web development projects with a keen focus on technical proficiency and innovation.Leadership and Team Management: Progressed to the role of Team Lead, where I successfully led a talented group of individuals, fostering collaboration and ensuring the timely and high-quality delivery of projects.Client Relationship Management: Skillfully navigated complex client interactions, managing expectations, and ensuring client satisfaction on diverse and challenging projects.Internal Staff Role: Transitioned into an internal staff position, actively contributing to the company's growth and success by leveraging my expertise in website development and project management.Project Management: Effectively managed a diverse portfolio of website projects, from conception to completion, ensuring alignment with client objectives and company standards.Continuous Improvement: Actively participated in process optimization and innovation, implementing best practices to enhance project workflows and deliverables.

As a Quality Analyst and Web Developer, my role is to ensure the quality and functionality of software programs created for government use, specifically focusing on HDMF or PAGIBIG software. I primarily perform quality assurance (QA) tests on these programs, working closely with the development team.Responsibilities:Quality Assurance (QA): Conduct comprehensive QA tests on software programs to ensure they meet the required standards of quality, reliability, and functionality.Test Planning and Execution: Develop effective test plans, collaborate with developers and stakeholders, and execute tests to identify and report any bugs, glitches, or performance issues.Bug Tracking and Documentation: Accurately document and track identified issues, communicating them to the development team and assisting in resolving them.Continuous Improvement: Provide valuable insights and suggestions to enhance the software development process and optimize QA procedures.Web Development Support: Utilize web development skills to contribute to the creation and maintenance of web-based applications, including UI design, backend integration, and ensuring seamless website functionality.Qualifications:Proficiency in QA methodologies, tools, and techniques.Understanding of software development life cycle (SDLC) and agile methodologies.Experience in testing web applications and familiarity with testing frameworks and tools.Attention to detail, analytical thinking, and problem-solving skills.Knowledge of programming languages like HTML, CSS, JavaScript, and relevant frameworks.Familiarity with database systems and SQL.Strong communication and collaboration skills.Ability to work independently and manage multiple tasks efficiently.In my role as a Quality Analyst and Web Developer, I focus on ensuring the quality and reliability of HDMF or PAGIBIG software applications for government use.

As a Sales Representative at Target.com, I have gained extensive experience in providing exceptional customer service and support to online shoppers. My responsibilities primarily revolve around managing online orders, tracking shipments, checking order status, and assisting customers with their inquiries and concerns.Experience Highlights:Online Order Management: Successfully handled a high volume of online orders, ensuring accurate order entry and efficient processing to meet customer expectations.Tracking and Status Updates: Monitored and tracked shipments, promptly providing customers with updated information on tracking numbers, estimated delivery dates, and any potential delays.Customer Assistance: Responded to customer inquiries with professionalism and a customer-centric approach, addressing concerns, resolving issues, and providing appropriate solutions.Product Knowledge: Developed a comprehensive understanding of Target.com's product offerings, enabling me to provide valuable recommendations and assistance to customers.Customer Relationship Management: Built strong relationships with customers by delivering personalized and attentive service, fostering customer loyalty and satisfaction.Collaboration: Worked closely with cross-functional teams, including logistics and customer support, to streamline processes and enhance the overall customer experience.Throughout my tenure as a Sales Representative at Target.com, I consistently demonstrated my dedication to ensuring a seamless shopping experience for customers. By efficiently managing orders, tracking shipments, and providing exceptional customer support, I contributed to the overall success of the sales team and enhanced customer satisfaction.