Liwe Loewarso Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Greater Melbourne Area

Designed the data using Star Schema model for Data Warehouse & Business Intelligence project.Managed internal Stakeholders (Finance, CRM, and Aged Care Services) with their ongoing requirements and challenges, providing key insights through the development of interactive dashboards and reports in Power BI to support effective decision making.

Camberwell, Victoria, Australia

Developed Financial reports to support the regulatory reporting requirements.Developed Sales & Marketing Analysis reports in Power BI to support marketing decisions and activities.Developed Dashboard and Visualization in Power BI combining Finance, Sales, and Supply Chain key insights that measures the overall health of the business.Responsible for the Weekly, Monthly, Quarterly and Yearly report submission to the Stakeholders and relevant Authorities.

Singapore

Led a green field project implementation to develop the global reconciliation systems and processes. The project aimed to reconcile Finance and Risk data transaction for the Investment Banking division globally. The project was completed successfully and transitioned to the operations team with "follow the sun" Global Support model.Built, led and mentored the functional and technical team across two locations (Singapore and Pune, India) to support the project implementation and operations (post-project phase).Built and implemented Data Governance Framework for Market Risk data as part of Basel III regulatory requirements.Interviewed Stakeholders to identify motivation, challenges, requirements and opportunities.Managed relationship with Stakeholders, Project and Development teams to ensure alignment with the project timeline and organisational goals.Developed data migration and integration strategy to support seamless integration of business processes.Reviewed, evaluated and mitigated risks pertaining to solution development, testing, implementation and training.

Singapore

Developed To-Be processes for PCCW (Hong Kong Telecom) Customer Call Centre System.Implemented Siebel Customer Relationship Management (CRM) system and full integration of the Customer Call Centre processes.Improved and monitored the Customer Satisfactory Ratings implemented within the CRM system’s reporting features, and in turn PCCW had been receiving the Customer Service Excellence Award every year since 2002.

Singapore

Configured and implemented SAP R/3 Financial module with General Ledger, Asset Accounting, Account Payable and Account Receivable sub modules for ORICA.Configured and implemented SAP R/3 Treasury module with Treasury Management (Money Market, Foreign Exchange, and Securities) and Loan Management sub-modules for The Inland Revenue Authority of Singapore (IRAS).Developed predefined reports and management dashboards for Finance and Treasury stakeholders at IRAS, resulted in the elimination of more than 1,000 redundant excel reports.Responsible for the UAT, users training, project rollout and sign-off.

Indonesia

Responsible for Business Process Re-engineering and MFG/Pro system implementation for PT Aneka Kimia Raya, Jakarta, Indonesia.Interviewed the Stakeholders as part of the documentation of the As-is and To-be Processes.Responsible for the users training and development of users’ manual.

Graduate Certificate, Data Science

Master'S Degree, Computer Science

Bachelor Of Science - Bs, Accounting