Liyah Williams Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Northampton, United Kingdom

- Designed email marketing campaigns, website graphics and brand marketing material to promote and share digitally.- Managed social media accounts on Instagram, Facebook and Twitter to build brand and product awareness, which resulted in an increase of the brand’s social following.- Managed between 2-5 weekly targeted email campaigns to a database of 20K customers, in which produced roughly 20% of total online revenue.- Conducted research on the company’s top 3 competitors and… Show more - Designed email marketing campaigns, website graphics and brand marketing material to promote and share digitally.- Managed social media accounts on Instagram, Facebook and Twitter to build brand and product awareness, which resulted in an increase of the brand’s social following.- Managed between 2-5 weekly targeted email campaigns to a database of 20K customers, in which produced roughly 20% of total online revenue.- Conducted research on the company’s top 3 competitors and analysed them to the current marketing strategy. - Sustained the upkeep of the website by managing stock levels and site appearance to increase traffic and conversion rates of the website.- Used SEO tactics, such as identifying relevant keywords and updating the website with regular content via blogs, to increase search engine rankings, to enable trust in the brand.- Analysed the effectiveness and success of marketing campaigns using Google Analytics and an in-house mailing programme.- Worked with a variety of wholesale accounts for stores across the UK, as well as international stores across Europe, USA, Canada and Australia.- Used Microsoft Office software to conduct the necessary admin responsibilities for the business, such as stock management of office supplies and creating analytical data reports. Show less

Northampton, United Kingdom

- Composed and scheduled social media posts for Twitter, Facebook, and Instagram to build brand and product awareness which resulted in the brand's social media following increasing.- Used Wordpress to plan and create written content for the brand's blog page to develop and strengthen relationships between the brand itself and new and existing customers.- Used editing software (such as, Adobe Photoshop, PicMonkey, and Canva) to edit brand images for social media posts.- Researched… Show more - Composed and scheduled social media posts for Twitter, Facebook, and Instagram to build brand and product awareness which resulted in the brand's social media following increasing.- Used Wordpress to plan and create written content for the brand's blog page to develop and strengthen relationships between the brand itself and new and existing customers.- Used editing software (such as, Adobe Photoshop, PicMonkey, and Canva) to edit brand images for social media posts.- Researched, identified, and contacted relevant social media influencers to incorporate influencer marketing into the brand strategy to increase brand awareness and in turn, online sales. Show less

Northampton, United Kingdom

- Managed high call volume with tact and professionalism whilst maintaining customer satisfaction.- Worked individually and with a team to achieve common sales targets and exceeded monthly KPI targets.- Built rapport with customers to create an easier buying experience for them by helping them understand what’s included in each policy to match their needs.- Converted an average of 60% of calls into sales through the use of product knowledge, upselling, and objection handling… Show more - Managed high call volume with tact and professionalism whilst maintaining customer satisfaction.- Worked individually and with a team to achieve common sales targets and exceeded monthly KPI targets.- Built rapport with customers to create an easier buying experience for them by helping them understand what’s included in each policy to match their needs.- Converted an average of 60% of calls into sales through the use of product knowledge, upselling, and objection handling skills.- Provided excellent customer service by utilising learned sales skills, cross-promoting products, and answering questions accurately. Show less

Bachelor’S Degree, Marketing Management With Multimedia Journalism, 2:1

A Levels

English Language, Sociology, Photography, Critical Thinking

Gcses, French Studies

I received 9 A* - C grades including English and Maths at GCSE level.