Li Yan Email & Phone Number

Ottawa, Canada

Flight dispatcher (ATR 42 and Boeing 737 aircraft).Canadian North has been connecting people and communities across Inuit Nunangat and NWT for over 75 years and offers cargo, charter and scheduled service to more northern destinations than any other airline. Canadian North is 100% Inuit-owned through Makivik Corporation and the Inuvialuit Development.

Dubai, United Arab Emirates

Flight dispatcher for a major airline operating (Boeing 777 and Airbus A380 aircraft) over a scheduled worldwide network.

Abu Dhabi, United Arab Emirates

Flight dispatcher for a major airline operating (Airbus A319, A320, A321, A330, A340, A380, Boeing 777 and 787 aircraft) over a scheduled worldwide network.At Etihad Airways, a Flight Dispatcher's task is to obtain a safe and most profitable route taking all weather forecast and overflight permissions into consideration and to generate Flight Plans based.

Manama, Bahrain

• As the business enabler, our team supported and assisted other departments in their growth and personal development objectives. Tasks involved:
• Working closely with other departments within Gulf Air and conducting Training Needs Analysis;
• Conducting SWOT analysis for all departments and providing solutions to help them improve their performance;
• Writing business cases for other departments and obtaining approval from the Executive Management;
• Leading and managing projects involving one or more departments within Gulf Air;
• Catalyzing corporate-culture change and espousing the right mindset;

Manama, Bahrain

Facilitated, alongside a team of instructors, regular 3-day company-wide customer awareness and skills training courses in a lively and engaging seminar setting.

Manama, Bahrain

• Responsible for recruiting and building-up the Family Assistance Volunteer Team to more than 300 employees.
• Designed and conducted the Family Assistance Volunteer Training Courses.
• Planned and directed Gulf Air Emergency Response Exercises and participated in Bahrain Airport Emergency Response Exercises.

Manama, Bahrain

Performed flight attendant duties in Business and Economy Classes. Responsibilities included assisting customers with special needs or requests, meal and drink service, assisting pilots and fellow crew, and performing all relevant safety procedures.

Abu Dhabi, United Arab Emirates

• Oversaw daily operations with a staff of 271 employees at a busy international duty free retailer;
• Provided front-line supervision and coaching to staff to meet customer needs;
• Coordinated with suppliers to establish sales territories, quotas and goals;
• Assisted training manager to establish training programs;
• Analyzed sales statistics gathered by the team to determine sales potential and inventory requirements and monitored the preferences of customers;
• Resolved numerous customer complaints regarding sales and service.

Abu Dhabi, United Arab Emirates

• Met and exceeded sales quotas for luxury consumer products such as Clarins and Bally.
• Liaised between the suppliers and the employer to provide superior service.

Xuzhou, Jiangsu, China

• Oversaw and responded to the day-to-day operational needs of 26 retail pharmacy outlets.
• Supervised the enforcement of cash handling, loss prevention, shop funds and deposit procedures.
• Anticipated monthly/annual inventory.
• Helped placing orders for merchandise.
• Assisted in the development and implementation of retail strategies and action plans to achieve shops’ sales and profit budgets.
• Discussed operational issues with managers and carried out related duties.

Xuzhou, Jiangsu, China

• Documented business transactions, analyzed financial information and ensured entries to accounts.
• Prepared monthly and annually closing and cost accounting reports.
• Maintained the implementation of accounting and control procedures.
• Explained company accounting policies to employees and suppliers.

Master'S Degree, Air Transport Management, With Merit

Overview The MSc Air Transport Management has the core objective of improving the contributions that experienced professionals (aircrew.

Aircraft Dispatcher Course

Additional courses: • International Flight Planning • Extended Operations (ETOPS) Established in 1948, Sheffield School of Aeronautics has.

Airline Auditor Training, Passed The Final Written Examination With Distinction.

• Principles of auditing and audit reporting; • European Aviation Regulations, ISO 9000 Standards, quality principles and audit.

Bachelor'S Degree, Enterprise Management

Certificate In Accounting