Perform Medicare consultations to provide guidance and expertise to help people make informed decisions about their health insurance needs. Develop customized solutions based on individual needs and preferences. Provide ongoing client support to ensure satisfaction and client retention. *Consistently exceeded monthly sales goals*Qualified for 'President's Circle' in 2021*Provided sales coaching to new agents

Led software development projects, from conception through implementation, acting as a critical liaison between technical and non-technical teams. Directed efforts that kept projects within scope, schedule, and budget, improving efficiency. Collaborated with cross-functional teams, assigning tasks and responsibilities to meet project deadlines. Identified roadblocks and key milestones to stakeholders to ensure smooth project execution.

Managed all IT procurement operations, overseeing hardware and software purchasing for over 3,000 employees across the dealership network. Handled order tracking and invoice reconciliation, ensuring cost-effective purchasing practices. Supported CIO and I.T. Management Team in quality assurance compliance, software maintenance renewals, and project implementations. Worked with vendors to renegotiate contracts.

Reviewed loan applications for credit approval by evaluating credit bureaus, performing direct checks on references and analyzing the applicants overall creditworthiness. Maintained credit and insurance files to meet auditing standards.Compiled data for reporting to VP of Finance and C-level executives.