Liz C. Email and Phone Number

CHECK OUT MY CHANNELS = SUBSCRIBE https://www.youtube.com/@OUTNABOUTwithYoursTrulyLIZZOC/featuredhttps://www.youtube.com/@WhatsCookingwithLizzoC/featuredhttps://www.youtube.com/@multitaskwithlizzoc/featured

(Back to work July 2021)Massive layoffs - DUE COVID19 (March 2020-July 2021)General receptionist duties, customer service, concierge, facilitate day-to-day office operations, experience with OPENTABLE. Screen and direct all multiple business telephone lines, answering high volume calls for reservations, small/large events in a timely manner. Screen and direct all complaints issues. Monitor/Check voicemail messages on a regular basis, follow up accordingly. Collecting all mail and redistributing to the appropriate person. Ensuring a smooth seamless operation.Responsible for tracking, scanning email/guests itemized receipts when requested.Book in all phone reservation requests-up to 11 guests directly in OPENTABLE. Monitor OPENTABLE throughout the day and days ahead, call guests to confirm reservations. Maintain a fabulous business relation with regular and new guests.Upkeep staff members phone number/email. Order and maintain office supply, assists and up sell large takeout orders.Assist Events Department and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving), for all private room/event inquiries and reservation requests. Assist in last minute large group reservations, assist in events coat check.Assist in all technical support issues, photocopy, scanning and basic graphic designs. Sorting and distribute pay stub to all staff, maintain the role as the Facilitator as needed. Monitor and advise the appropriate department of any changes to website, Social Media, Marketing and Advertising as needed.Trained on Optimum Control for Hospitality, performing data entry, inventory, invoices. Undertaking various administrative tasks, relieving all small task from management.Responsibilities change on a daily basis…Wear many hats + proven “Can Do Attitude”

Team Leader/Assistant Manager, Report to Store Manager, Delegate/Manage 6-10 Staff, Open and Close Store, Daily Deposits, Customer Service, Meet Sales Target, Eyewear Consultant, Consult with Patients/Clients, Sales, Input Orders, Maintain Cleanliness

Presentation Centres:~The Yorkdale Condominiums~Dundas Square Gardens Condominiums~Emerald City~Receptionist Duties:Greet Staff and Clients, Office Coordinator, answering and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving), Customer Service, Data Entry, Filing , Assist Administrator, Schedule Client Appointments, Register Clients and Agents in Database, Handling Legal Documents, Arrange Courier Deliveries, Operating Photocopy Machines and Shredding Copies, MS Office Excel, MS Word, In Charge of Condo Brochure Inventory Count,Set up Coffee and Refreshments, Order Office Supplies, Maintain Cleanliness of the Presentation Centre.

Customer Service, Increase Sales, Build Clientele, Interior Design Consultant, POS, Visual Merchandize, Maintain Store Appearance

Legacy Mastery"Woman's Legacy 2013" November 20-21, 2013Keynote Speakers: Jann Arden, Susan Cain, Julia Gillard, Amanda Lang, Roxana Saberi and Kim MarrVolunteer Duties: VIP/Executive Greeter, Ticket Taker, Assistant - VIP/Keynote Speakers Luncheon Q/A, Product Sales TableScotiabank Nuit Blanche 2013Special Events-City of Toronto October 3rd, 2013 - October 6th, 2013Volunteer Packages -Help assemble volunteer packages - 3 HoursInfo Ambassador - Nathan Philip Square- Provide front-line, top caliber customer service to festival visitors. Goodwill Ambassador to keep everyone informed. Responsibilities include helping patrons navigate the event by disturbing information materials, answering questions and giving directions. - 5 HoursArtist Assistant-Help the artist and/or performer in a myriad of ways; Responsibilities include assisting with performance logistics and escorting them to the performance area. - 16 Hours Volunteer: July 23th - 24th, 2013Legacy Mastery "A Passion for Life"Keynote SpeakersTony Robbins, Robert Greene, Chip Heath, Loretta LaRoche, Joe Plumeri and Desiree RogersDuties : Escort Keynote Speakers from hotel to event, Assist Team Leader, Set Up Brochures, Assist Product Tables, Direct Attendees/Guests accordingly, Customer Service.------------------------------------------------------------------------------------------------------------------------------------------------Providence Centre - 2003 Silver Ball Charity Gala(Granite Club)Volunteer Duties: Hostess/Greet and directed guests, hands on at the silent auction tables. Also donated gift certificates for hairstyle and make-up application

"Woman's Legacy 2013" November 20-21, 2013Keynote Speakers: Jann Arden, Susan Cain, Julia Gillard, Amanda Lang, Roxana Saberi and Kim MarrVolunteer Duties: VIP/Executive Greeter, Ticket Taker, Assistant - VIP/Keynote Speakers Luncheon Q/A, Product Sales Table• July 23th - 24th, 2013"A Passion for Life 2013"Keynote Speakers:Tony Robbins, Robert Greene, Chip Heath, Loretta LaRoche, Joe Plumeri and Desiree RogersVolunteer Duties: Escort Keynote Speakers from hotel to event, Assist Team Leader, Set Up Brochures, Assist Product Tables, Direct Attendees/Guests accordingly, Customer Service.

-RESTAURANT SUPERVISOR-Manage Front Desk, Dining Rooms, Set Up Tables, Generate Sales, Assist Servers, Report to all Management, Evening Supervisor Closer, Administrative Assistant-SALES EVENTS-Generate New Sales, Cold Calls, Door to Door Sales, Promotions, Marketing, Large Groups Administration Duties-HEAD HOSTESS-Full Responsibility-Front Desk Reservations, Greet and Seat Guests, Receptionist Duties, Answering and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving), Menu Check, Set Up Reservations, Delegate Seating, Administration Duties, Assist Servers and Managers

Hairstylist, Make-Up Artist/Instructor, Personal-Professional Wardrobe ConsultantCreative director in marketing sales, Receptionist Duties Customer Service, Retail Sales, Maintaining Clientele, Administrative DutiesEducating Clientele on Personal and Professional Image

Lead Hostess, Greet Guests, Receptionist Duties, Answering and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving),Delegate Seating, Daily Table Floor Plan, Assists Administrative DutiesCustomer Service, Supervise Restaurant, Train New Host(s)Assist Servers/Managers, Clear and Set up tables.

Receptionist Duties, Greet Staff and Clients, Answering and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving), Data Entry, Filing and Assist Administrator, Schedule Client Appointments, Update Staff Daily Attendance and Monthly Staff Schedules, Microsoft Office Excel, Microsoft WordL Tower and Backstage Presentation Centre

Customer Service, Greet/Seat Guests, OpenTable Software (Trained), Booked Reservations via Email/Telephone, Receptionist Duties, Answering and directing all calls to appropriate staff members/email (executing independent judgement and discretion and problem solving), Assist Servers/Managers, Supervise Restaurant Dining Room, Clear/Set-Up Tables

High End Designer Ladies Wear, Personal Shopper, Dressing customer from head to toe. Retail Sales, Customer Service, Meet and Greet Customers, Cashier, Cold Calls and Maintaining Clientele “Service Recognition Customer Commendations” and become a “Member of the 2008 Director’s Club for Exceptional Customer Service.”