Liz Eckert Email & Phone Number

Steppingley, GB

Bedfordshire

Our approach to business coaching is all about supporting business leaders to: - Create focus on where they want to be as a business and as an individual within it - Foster creativity within their own teams to unlock the solutions to their problems and secure strong engagement in delivery - Put in place the plans to track change, ensuring that focus on.

We did some fabulous work on developing the new Trust strategy, unpacking the issues that it would need to address as well as starting to set the Board-level vision for five years time. This foundation work will result in a strategy that will resonate with as many staff as possible, through the robust engagement approach with clinical divisions and other.

Working with the ICB to successfully manage the delegation of contracting for these services from NHS England to the ICB and exploring the opportunities for a different conversation at place level to maximise the impact.

Amazingly proud of working with the Somerset NHS team to deliver consistently country and region-leading vaccination uptake levels. We also succeeded in trebling vaccination levels overnight before Christmas 2021 to combat a rise in cases which required a critical incident response and significant levels of partnership working to support and bolster the.

Helping the Trust to deliver its strategic programmes including implementation of a Vascular Surgery Network and the relocation of renal services. This has required a re-structure in the way that the programmes are approached, a review of resourcing against the key areas of risk and implementing an organisational accountability framework to ensure that.

This piece of consultancy is to support the CCG and its partners to articulate the case for change for a review of stroke services across the county and implement Urgent Treatment Centres (UTC) as per the Long-Term Plan. Following intensive engagement work with key stakeholders, it was identified that this needed to be linked to broader strategy work.

As Programme Director, I worked across a substantial portfolio at exec level including executive lead for the development of system-wide strategies to quantify and enable the shift from acute to community based care. I led the programme for the development and delivery of QIPP initiatives, and implemented a joint approach to QIPP / CIP programmes with the.

In this role I was responsible for the coordination and development of a medium-term Financial Recovery Plan in response to a forecast deficit position in 2017/18. The plan was approved by NHS England as both robust and deliverable, and led to the agreement of an achievable control total. Part of this was to support the CCG in the development and delivery.

Bedford

I was asked to head up the new Integrated Urgent Care service for Luton and Bedfordshire shortly after the service went live. I had to get up to speed quickly with the mobilisation and outstanding issues, as well as put in place a robust assurance process for commissioners. I have supported the team to put in place measures to result in improvements across.

I was the lead for the Primary, Community and Social Care workstream on behalf of the three CCGs in the Bedfordshire, Luton and Milton Keynes Sustainability and Transformation Plan (STP) footprint, working to Bedfordshire CCG’s Accountable Officer and Bedford Borough Council’s Director of Social Services as joint SRO’s. I worked across providers and.

Wimbledon

NHS IMAS assignment working for a collaborative of six CCGs. I provided interim cover for a complex senior role covering Maternity, Children and Young People, Mental Health and Cancer workstreams. I supported the Programme Director to shape the overall transformation programme, and recruited and line managed a number of staff working at a variety of.

Providing commissioners with specialist input at key times including service specification development, bidder days and key project meetings.

Review of the Urgent Care System in CWHHE (North West London) to deliver:- Collective view across the CCGs of urgent care and the role of urgent care centres in the future primary and urgent care landscape- System Definition Report detailing opportunities for change- A number of long term recommendations and interim actions to enable improvement and.

Interim Quality and Governance Lead for the London Ambulance Service Commissioning Team that commission emergency health services on behalf of the 32 CCGs in London. Key achievement was the development of a Clinical Performance Dashboard that brought together an number of indicators with which the commissioner quality group could monitor quality and safety.

Diabetes Transformation Lead and Clinical Information Transformation Lead – Coventry and Rugby CCG (Associate to Attain Commissioning Services Ltd)o Facilitation of multi-organisation workshops across health and social care to develop shared vision for clinical information sharingo Scoping of business requirements of transformation programmes in relation.

o Review and redesign of national NHS 111 assurance process for clinical governance and service readinesso Undertaking assurance visits with National Medical Advisor for NHS England, ensuring timely feedback and reporting in to national governance framework o Working closely with commissioners, providers and local and national clinical leads to ensure.

o Supporting multiple NHS 111 implementations across East of England and East Midlandso Sharing examples of best practice and lessons learned across the areao Leading commissioner service pre-testing to sign off services as they go liveo Assisting areas with complex stakeholder communications issueso Support to providers including call flow mapping and.

o Ensuring excellent customer service through the review of processes and ways of workingo Net Promoter Score lead with responsibility for response programmeso Analysis to understand key satisfaction drivers for customers and implementation of pilots and programmes to increase performanceo Management of the customer experience functiono Programme.

London

o Monitoring progress of the portfolio of major change programmes and projects across the organisation and reporting this to the Boardo Developing and maintaining strategic relationships with high profile stakeholderso Overseeing the governance of the Board, its sub committees and the Executive Management Board ensuring they meet statutory requirementso.

o Regional programme management for national Department of Health Pathfindero Strategic leadership, supporting change and managing project interfaceso Budget and people managemento Performance management and progress monitoringo Wide ranging and high profile stakeholder managemento Use of MSP principles (practitioner level)

o Assessment of organisational capabilities and competitor analysiso Development of new business through stakeholder engagemento Development of innovative, new services including Single Point of Access, Falls Teams and Telehealtho Ensuring partner arrangements were robust, including ensuring Non-Disclosure Agreements, Information Sharing Agreements and.

o Project management of multiple high profile projects including project planning, risk assessment, stakeholder engagement, budget monitoringo Support for Turnaround process, ensuring that activities and targets were met as plannedo Implementation of a single point of access for community services across NHS Bedfordshireo Design and implementation of.

o Project management of local implementation of national learning initiative across more than 20 NHS Trusts across Bedfordshire and Hertfordshireo Key Achievement - Author of a national strategy document shaping the future training needs of the workforce

o SQL report writing and data manipulationo Evaluating the effectiveness of campaigns

o Pricing strategies including competitor analysis and market information, key account analysis and customer profilingo Design and implementation of KPI scorecards using MS Access, MS Excel and development of web based solution

o Analysis covering many aspects of commercial business including sales trends, market analysis, costs, performance and employee activity using MS Excel and MS Access as well as Cognos Impromptu and PowerPlayo Beta testing of Cognos products with Cognos Canada

Education record

GCSE (3B, 5C, 2D Grade) - Redborne Upper School

Certificate, Management