Liz Everett Email & Phone Number

Charged with leading an organization of 160+ associates across three locations. Consistently achieved top and bottom line forecasts, in addition to record-breaking revenue levels. Held full accountability for inventory, purchasing, sales, repair, deployment, encryption, security, dock operations, IT and finance teams.• Consistently exceeded challenging sales goal while decreasing operational expenses by 20%.• Implemented several operational efficiencies resulting in increased production while maintaining existing headcount.• Improved associate satisfaction through positive culture change for 160+ associates.

Served as a member of executive team charged with providing strategic oversight of sales and client relationships within the full service point-of-sale division. Led a comprehensive sales organization through the development and implementation of sales strategies, best practices and business development plans. Held overall responsibility for sales planning, forecasting and reporting for full service clients, as well as conducting regular performance evaluations to ensure optimal results. Built, developed and led a staff of up to eight direct reports. Identified and converted sales prospects across the US, targeting primarily financial institutions and ISOs to present payment solutions and grow market share. Held full accountability for leading full sales cycle, including generating leads, delivering presentations, creating product solutions, negotiating contracts, drafting RFPs and managing client accounts. • Contributed to the growth of the division by increasing full service revenue by 300% in annual sales revenue. • Developed, implemented and managed short- and long-range division growth plans, as well as new sales strategies and initiatives to support continuous growth and improvement.• Redesigned and led a team to continuously exceed revenue targets by building strong client relationships, delivering product education and anticipating the needs of all clients.

Drove the development and management of key accounts, overseeing the full sales cycle from development through support. Presented and sold business processing outsourcing solutions for point-of-sale deployments. Worked closely with leadership teams, clients and cross-functional resources to coordinate and execute the onboarding of services. Performed all sales activities, including sales planning, order processing, sales reporting and account management. • Re-engineered the client management approach from a single point of contact to a client team which contributed to increasing client satisfaction from 44% to 85% within 12 months. • Forged relationships with C-level executives at prospective client companies and coordinated site visits to deliver presentations on service offerings. Identified their overall business needs and established service solutions that aligned with their goals. • Presented a business case to executive level management to continue in the distribution market with a redesigned approach resulting in an additional 50% profit dollars on one-third of the revenue.• Interim Director of Operations (0804 – 0205 and 1106 – 0207).