Liz Ferrante Email & Phone Number

Cleveland, OH, US

Cleveland, Ohio, United States

• 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣 + 𝗣𝗥𝗢𝗙𝗘𝗦𝗦𝗜𝗢𝗡𝗔𝗟 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡Opened the first-to-market barre3® studio in Cleveland for the nationally recognized premium fitness brand with over 180+ franchised studios in North America. 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 +.
• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: Evaluates market viability, competitive analysis, operational planning, revenue projections, and fund sourcing to qualify critical decisions to achieve business launch and sustainability.
• 𝗣𝗲𝗼𝗽𝗹𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Leads and recruits a team of 13+ across end-to-end employee lifecycle; provides continuous professional and learning development that translates to strong retention and exceptional client success.
• 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversees complete budget in annual sales, including pricing strategies, technology, marketing, communications, economic headwinds, and ROI on all supporting investments.
• 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Creates targeted brand marketing strategies across digital media, social media, email marketing, partner collaborations, and community outreach/events.
• 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Establishes all business infrastructures, including HR practices, talent operations, CRM, client service offerings, internal workflows, quality control, inventory, and sales operations.

Chicago, Illinois, United States

• 𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧 + 𝗣𝗥𝗢𝗙𝗘𝗦𝗦𝗜𝗢𝗡𝗔𝗟 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧Developed and implemented the YMCA Leadership Competency Model, serving autonomous YMCAs nationwide and creating succession planning tools and systems for career path.
• 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Led the change management strategy to launch and integrate the new Competency Model and the organizational leadership development foundation.
• 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 + 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Created the Leadership Competency Development Guide, designed to assess and improve leadership skill development in 18 competencies. Led highly interactive training workshops nationwide to drive.
• 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝘆: Facilitated the YMCA Case Study in partnership with CEOs; lead facilitator for national onboarding programs, including Bridge P+P and the New CEO Institute.
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Created the Interview Guide and eLearning to support and improve internal team leadership competencies and recruiting success; launched the online leadership competency assessment tool.

University Heights

• Led undergraduate Business Communications courses for the Dept. of Management, Marketing, and Logistics.

Chicago, Illinois, United States

• 𝗛𝗨𝗠𝗔𝗡 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣 + 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧Lead consultant for YMCAs nationwide on technical HR practices, including FLSA, FMLA, ADA, OSHA, worker’s compensation, performance management, recruitment, retention, and.
• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱: Appointed team lead for a long-term strategic plan designed to create a world-class recruitment system throughout the YMCA movement.
• 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Facilitated Myers-Briggs Type Indicator results and 360-feedback for executives. Coached staff on career and professional development; implemented HR eLearning solutions nationwide.
• 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Delivered nationwide training programs, including “Unlawful Harassment,” “Effective Interviewing,” and “HR for the Frontline Supervisor.”
• 𝗛𝗥 𝗔𝘂𝗱𝗶𝘁 / 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁: Performed comprehensive HR audits of policies, procedures, and systems. Developed the Recruiting Toolkit, New Employee Orientation Toolkit, and the People Management Resource Tool.
• 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲: Directed the bi-annual national HR conference serving 350+ participants; oversaw and coordinated sponsors, vendors, keynote speakers, marketing, and event logistics.

Chicago, Illinois, United States

• (𝘵𝘳𝘢𝘯𝘴𝘧𝘦𝘳𝘳𝘦𝘥 𝘱𝘰𝘴𝘵-𝘈𝘳𝘵𝘩𝘶𝘳 𝘈𝘯𝘥𝘦𝘳𝘴𝘦𝘯 𝘴𝘦𝘱𝘢𝘳𝘢𝘵𝘪𝘰𝘯)𝗛𝗨𝗠𝗔𝗡 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧Represented over 200+ consultants as the HR resource for career development and performance management for a global management consulting.
• 𝗛𝗥 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀: Oversaw core HR functions, including new employee orientation, career development, talent acquisition, workforce development, and recruitment. Created the Peer Advisor Program for Andersen Worldwide.

Master Of Science, Ms, Human Resources And Labor Relations

𝗖𝗼𝗻𝗰𝗲𝗻𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Training and Development 𝗠𝗮𝘀𝘁𝗲𝗿’𝘀 𝗧𝗵𝗲𝘀𝗶𝘀: Effectiveness of Performance Reviews in the Workplace

Bachelor Of Science, Bs, Interpersonal Communications

𝗖𝗼𝗻𝗰𝗲𝗻𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Human Resources Management