• Collaborating with team members on key initiatives within the Office of the Provost, with a priority focus on the Office of Undergraduate Education.• Developing and implementing strategic communications within the Office of Undergraduate Education, serving unit leadership and all sub-units .• Producing graphics, assets and marketing materials tailored to the needs of each individual unit or sub-unit, in a variety of formats.• Creating and editing PowerPoint presentations.• Exporting PDFs for print or digital display, ensuring accessibility.• Supporting planning and logistics of both in-person and virtual events; creating on-site assets such as banners, posters, name-tags and wayfinding materials.• Managing webpage design and maintenance, using content management systems.• Reviewing/editing layouts, drafts and information to check for content, readability and style.• Writing and developing content for feature stories, websites, emails, newsletters and other marketing/promotional pieces. • Assisting in planning meetings and engaging with external audiences and vendors.• Monitoring social media platforms and creating/writing posts.• Serving as a go-to team resource for accessibility needs.

- Coordinating accessible media production for the RCPD office, including electronic format, braille, tactile graphics, and large print. Working with RCPD students to determine accessible media needs and ensure materials are prepared in timely fashion.- Serving as RCPD Liaison for the MSU Tower Guard, a sophomore honor society whose members devote 120 hours each in their sophomore year to serving students with disabilities. Coordinating Tower Guard's workflow through the RCPD office, while also providing members with leadership opportunities and growth.- Managing RCPD's public relations and social media accounts.

- Providing organizational coordination in consultation with department director, academic specialists, and technical staff including serving as office coordinator for daily operations and special events- Providing programmatic coordination for diverse operational components of a comprehensive program of disability services to students, employees and visitors at MSU- Maintaining confidential records encompassing student, financial, administrative, personnel, and medical information - Interacting with faculty, staff, state and federal agencies and community partners to ensure effective operation and reporting for grants and services- Developing materials and initiatives that enhance volunteer and donor communications/relations - Assisting with maintenance of internal data and recognition efforts related to donors and funders specific to the RCPD- Assisting with developing and implementing policies and procedures that lead to effective management of programmatic efforts, equipment, financial resources and personnel subsequently maintaining compliance with university, state and federal regulations- Guiding staffing decisions in response to programmatic needs including supervision, training and hiring/evaluation of student employees- Serving as resource person on departmental/university policies and procedures including representing the RCPD in planning processes and meetings- Managing departmental payables and receivables- Assisting with routing and responding to inquiries on disability matters- Assisting with fulfillment of services for persons with temporary disabilities- Serving as coordinator of the RCPD alternative testing services including partnership with faculty and specialists to ensure systems, assistants, and materials are in place for effective operation of this program- Serving as co-facilitator of accessible media production leading to project workflow for Braille, large print and electronic media.

- Typing, editing, and composing materials- Establishing and maintaining departmental files- Maintaining calendars and working structure of reception area- Making appointments for staff- Answering phones and receiving visitors- Preparing and maintaining databases, spreadsheets, and desktop publishing information- Maintaining and overseeing confidential student records

- Designing framing projects with multiple clients every day, making use of color and design principles to help them choose between dozens of options for a given piece - Pricing framing projects for clients using specialized computer programs - Understanding the physics of how different projects must be built to be structurally sound - Creating invoices that are detailed and accurate, so that when framing projects arrive at the production facility the team there, who build the physical project, receive clear instructions and have no question about what they must do to reproduce what I designed. - Managing multiple projects at once, both from clients in-store and others via phone and web - Assisting clients with printing needs, including helping them to edit their digital files in Photoshop, or facilitating the scanning and printing of old photos/documents - Keeping track of correspondence and updating client information - Creating delivery/installation tickets and correctly conveying this information to others - Answering questions and giving quotes to clients over the phone - Organizing and executing large-scale framing jobs with local corporations - Working as part of a team, stepping in to help other consultants whenever possible, and doing small maintenance projects to keep the framing showroom neat and up to date

- Designing and pricing framing projects with clients - Greeting clients and visitors in the gallery; answering any questions that arise - Accepting shipment of supplies; making sure they are recorded and put away properly - Writing invoices and completing transactions when art is purchased - Keeping the gallery clean and organized; making sure everything is in its place and all tags are correct - Answering phones and handling whatever is presented, be it a question regarding framing and art, or an order to have a work shipped anywhere in the world - Packaging art when shipment is required, creating the invoice, and dropping it off with the carrier/shipment center - Building frames, cutting mat board and glass, and putting together all framing orders to the client's specifications, doing so with the highest possible efficiency and accuracy - Maintaining the complex paper-filing system of invoices and notes; ensuring that new orders and information are recorded properly and filed in the right place - Working as part of a small team to keep both the gallery and the framing department running as smoothly as possible

- Processing deposits, withdrawals, and other daily tasks at the teller line - Managing cash levels and ensuring careful accuracy of transactions - Making extensive, positive use of customer service skills - Running transactions taken from the ATM. - Being in charge of the teller line when the Supervisor was away - Offering guidance to fellow tellers to help meet customer needs - Using resources (online/telephone help desk) to figure out new problems

- Running transactions at the cash register, including authorizing returns/exchanges - Processing daily shipment, from the box to the sales floor, correctly and quickly - Tidying the store every night, after close, and ensuring it is ready for customers every morning - Tailoring customer service skills to the needs of each customer, whether they had come in looking for a gift card or an entire outfit - Engaging with the customer to make them feel at home in the store - Being in charge of the fitting rooms and the go-to associate concerning them - Serving as a role model for the other associates and guiding their behavior and growth

- Developing positive customer service skills. - Holding keys to the store - Managing sales associates and helping the team stay on task - Authorizing returns/exchanges and organizing receipts - Processing shipment, pricing it and placing it in the store - Maintaining the complex organization of the greeting card system